We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,477 reviews.
Sorry, That should have been a 'Very Good' keep up the good work!
29/10/14
Would be better if company collecting or delivering could txt to give approx time for collection/delivery saves u waiting in all day!
29/10/14
spot on as usual
29/10/14
No comment left by this customer.
29/10/14
Collection & Delivery was on time , Happy days :-)
29/10/14
everything fine,smooth like clockwork.great service.
29/10/14
parcel was not collected on day arranged
29/10/14
very good
29/10/14
No comment left by this customer.
29/10/14
site is cumbersome and has many errors
29/10/14
Cheap, fast and reliable. I couldnt ask for more . Would definitely use again.
29/10/14
good service! one time!
29/10/14
No comment left by this customer.
29/10/14
to expensive and no pick up time
29/10/14
No comment left by this customer.
29/10/14
I asked for a confirmation email once my goods have been delivered and I was told I would get one but, I have not!
29/10/14
No comment left by this customer.
29/10/14
Took a while for the address labels to get emailed. I am surprised it was not instant. Otherwise happy with service.
29/10/14
no probs!
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
I recently forgot my sign in and passord. I coild't find a way to retreive them and had to open a new account
29/10/14
An easier way to contact yourselves would be good like a UK telephone number
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
The parcel was collected early with no problems
29/10/14
Publish a telephone number
29/10/14
Fantastic service at reasonable price
29/10/14
The parcel was collected 6 days late even though extra was paid for next day delivery!! also no refund was offered for such a bad service.
29/10/14
No comment left by this customer.
29/10/14
Fantastic service again! Highly recommended. Thank you Parcel Monkey!
29/10/14
As advertised will be using again
29/10/14
Still not collected and still no email back from yourselves. I paid for Guaranteed delivery and still not been collected. Never again
29/10/14
Did what it said on the Internet . Parcel collected as promised documents all sent in advance Great service. Great value
29/10/14
Service wise perfect, to attract more customers focus on price
29/10/14
No comment left by this customer.
29/10/14
Being able to quote for different parcels and then specify different addresses at the same time, rather than adding them separately.
29/10/14
Quick and easy website, really good service.
29/10/14
