We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,477 reviews.
Fantastic service and great prices
30/10/14
No comment left by this customer.
30/10/14
went without a hitch! Very good value
30/10/14
all fine
30/10/14
I am still waiting for my delivery ref PM3177548 one week later.Tracing number does not work on site
30/10/14
None collection by Courier on 3 occassions. Not able to contact Parcel Monkey on phone and their enquiry forms take days for them to reply.
30/10/14
collected 16.00 delivered by 10.00 next day. good service
30/10/14
No comment left by this customer.
30/10/14
Very easy to use, very competitive prices, and prompt collection and delivery. If I have needed assistance the Customer Service is great.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
The delivery contact number should be an optional field as it is not always available
30/10/14
The parcel was collected on the day promised & arrived in NZ within the time promised, a collection time would improve things though!
30/10/14
Great service with home collection.
30/10/14
The pick up of my package was prompt and delivery was effected the next day, so all in all, a good experience. Thank you.
30/10/14
No comment left by this customer.
30/10/14
Thank you, thank you, thank you. Two delighted grandchildren and a very happy grandma. No improvement necessary.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
very good
30/10/14
I am still waiting for contact from your customer service depratment regarding the non delivery of htis consignment.
30/10/14
You guys are doing a fantastic job! Keep on the goof work!
29/10/14
your service fine. waiting till 15:45 for DHL a bit annoying!
29/10/14
occasionally fail to pick up on stated date.
29/10/14
fast delivery, good price
29/10/14
No comment left by this customer.
29/10/14
Great service !
29/10/14
Very pleased. Good job!!!
29/10/14
No comment left by this customer.
29/10/14
collected it 22nd Oct , but parcel is still not delivered. very bad lazy service.
29/10/14
parcel was not collected on scheduled day (had to call to Basingstoke depot) Also delivery was delayed by 1 day. Poor service
29/10/14
Parcel was late being collected. I'm still awaiting your response to my query. Bad service
29/10/14
brilliant
29/10/14
No comment left by this customer.
29/10/14
Only used Parcel Monkey once but so far so good, I will use again for next delivery.
29/10/14
Thank you. Several parcels sent, all arrived next day.
29/10/14
No comment left by this customer.
29/10/14
an text stating delivery had taken place would have been good. parcel shoukd have had my name on as well as the address
29/10/14
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29/10/14
