We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,812 reviews.
A dedicated time slot would be good
25/11/14
No comment left by this customer.
25/11/14
Excellent! Got a range of options. The one I chose was faultless. GREAT service!
25/11/14
IpaidforcollectiononaWednesday,afterwaitinginthehousealldayIgotanemailtosayI'd"missedcollection"Sohadtotakeanotherdayoffworktowaitforcollect
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
Very good pricing and service will use again
25/11/14
No comment left by this customer.
25/11/14
Great service,Could there be a designated AM/PM collection time slot. between 7am---14:00 ---14:00--20:00
25/11/14
Process end to end was great. City Link did not turn up when booked - I rebooked and they then turned up on the wrong day! Otherwise Great
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
get you set to work when im trying to run off postal address!!!!!!!!!!!!!!! not a great first time..
25/11/14
One parcel is still missing but the two most important ones arrived
25/11/14
Collected and delivered on time great service ,i will certanly use parcel monkey again wel done😊
25/11/14
Quick and reliable
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
Great. Easy to use and was a smooth process all round.
24/11/14
No comment left by this customer.
24/11/14
No comment left by this customer.
24/11/14
No comment left by this customer.
24/11/14
No comment left by this customer.
24/11/14
Brilliant!
24/11/14
Easy booking, good price, prompt & courteous collection, delivery as promised.
24/11/14
Thanks, once again excellent service
24/11/14
No comment left by this customer.
24/11/14
No comment left by this customer.
24/11/14
Great price and delivered on time
24/11/14
No comment left by this customer.
24/11/14
a rough collection time would be useful
24/11/14
The parcel was picked up on Tues last week for a 24hr next day delivery but didn't arrive until thurs
24/11/14
Disappointed this time round as 2 collection dates were missed, hopefully it's one off as it is well below your normal great service!
24/11/14
Tracking facility and delivery spot on . courier using agency drivers for collection so not consistent
24/11/14
Easy, fast nothing wrong at all. Will us again.
24/11/14
No comment left by this customer.
24/11/14
excellent service UK to Switzerland.
24/11/14
No comment left by this customer.
24/11/14
Brilliant service! Thank you will be using again 😊
24/11/14
No comment left by this customer.
24/11/14
