We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,224 reviews.
Painless process from start to finish, best quote I got, excellent updates. All in all I can thoroughly recommend
01/12/14
Absolutely shocking parcel barcode was incorrect no phone number available to contact makes life difficult! I won't be using you again!
01/12/14
Excellent this time. Shame it's mandatory in your forms to supply a phone number. What am I supposed to enter when the recipient refuses????
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Fantastic in 1 word parcel monkey and parcel force are the 1 city link are a failure I would never use city link again
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Parcel collection and delivery - just as promised
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
quality service, would definitely recommend
01/12/14
good service but not so good with communication , an email when the parcel arrived etc would have been good
01/12/14
I don't think you can improve...you are perfect!
01/12/14
No comment left by this customer.
01/12/14
great. no problem. tks
01/12/14
Worked well, thanks
01/12/14
Ordering was easy; collection and delivery in line with promises. All in all very happy
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
give an indication of delivery time
01/12/14
You are a bit like Ronseal. You did everything you said. Thanks
01/12/14
No comment left by this customer.
01/12/14
The parcel was collected on the arranged day (24th) from the UK and delivered in Tokyo five days later (29th).
01/12/14
Easy to book. good service.
01/12/14
You could give a timeslot for collection but other than that very efficient
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Very good service and arrived at destination in Sri Lanka in good time. Hopefully no damage as to be opened at Xmas.
01/12/14
We are satisfied about the service
01/12/14
No comment left by this customer.
01/12/14
A collection time would have been useful - but all in all, great service. Very happy! :-)
01/12/14
good prompt service ....good collection ...now lets see how its delivered !!
01/12/14
An excellent service from start to finish; competitive and very speedy.
01/12/14
Collection was early, and reached destination the next morning. Great Service
01/12/14
No comment left by this customer.
01/12/14
Happy with service
01/12/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
