We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,481 reviews.
hi item still not collected as of 7/1/15 . 13.35 hrs
07/01/15
parcel monkey solved my problem
07/01/15
The man who delivered the 65kg parcel was on his own. Not sure how he would have coped if I had not helped. No mention on his paperwork.
07/01/15
No comment left by this customer.
07/01/15
No comment left by this customer.
07/01/15
Please pickup parcels on day required with vehicle that can take the length/weight ordered 2nd late pickup in a row
07/01/15
Collection was booked for Tuesday 16 Dec but it was not collected until late morning on Wednesday 17. Not the 1st time this has happened.
07/01/15
Ok, but no confirmation that parcel was delivered
07/01/15
No comment left by this customer.
07/01/15
excellent service but had to stay in all day and parcel collected at 4pm. would have been nice to know if it would be collected am or pm.
07/01/15
Parcel monkey, you are the greatest!
07/01/15
very pleased with service and price
07/01/15
Excellent service. Collection exactly as arranged. Website easy to use. Love Parcel Monkey!!
07/01/15
my parcel is not delivered please get in contact. jaak kivila
07/01/15
The delivery was appointed for the 23rd and It was made later (having a whole weekend during that period)
07/01/15
easy to use , reliable , expensive to contact ,very helpfull staff most of the time x
07/01/15
was very happy with the service will definitely use again
07/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
nothing to improve, really happy with service , especially Dhl carrier done brilliant job and customer service was exceptional
06/01/15
deliverd on time driver very helpfull
06/01/15
If courier gave estimated time of arrival woukd save waiting all day. Thanks☺
06/01/15
great service, will use you again thanks
06/01/15
You could have a mailing facility for people with no printer,seen that on other sites.
06/01/15
Only arrived 4 days late. VERY POOR
06/01/15
No comment left by this customer.
06/01/15
booking was good, collection was ok, but contents of one parcel were damaged on receipt at destination. Not your fault but not great for me.
06/01/15
The parcel seems to be missing ;-(
06/01/15
terrible. Courier meant to arrive on 5/1. Didn't turn up! Arrived on 6/1 but I was out and now have to re-arrange. No contact from courier
06/01/15
Much better this time - very pleased with service
06/01/15
Perfect, couldn't have been easier. Last minute Christmas present delivered next day: 24th Dec. Great price too.
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
will use again
06/01/15
the first time i used you, Courier never turned up. you owe me £10:50. i tried again with you. parcel force took it but you say theydid,n
06/01/15
very quick and easy
06/01/15
parcel was 3 days late and I paid a premium price.
06/01/15
I booked a parcel for collection on Friday Jan 2, I have waited at home every day since but still my parcel remains uncollected (Jan 6
06/01/15
