We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,481 reviews.
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Parcel never got picked up can't call anyone to discuss big mistake using them
08/01/15
No comment left by this customer.
08/01/15
Excellent service thank you!
08/01/15
No comment left by this customer.
07/01/15
No comment left by this customer.
07/01/15
VERY POOR! I have a shipping label problem so your driver refused to take my parcel; I emailed 3 times for help&still waiting for a reply!!
07/01/15
No comment left by this customer.
07/01/15
Brilliant service!
07/01/15
No comment left by this customer.
07/01/15
great service Thanks
07/01/15
No comment left by this customer.
07/01/15
Price was good. Label availability was prompt. Parcel delivered in acceptable time frame.
07/01/15
great service
07/01/15
try replying yo your customers when a problem has been sent. still have not heard anything from you after two forms have been filed.
07/01/15
Basically I emailed yesterday and no one has replied and my parcel hasnt been collected and I've paid £25 for nothing? not happy!
07/01/15
No comment left by this customer.
07/01/15
having booked my parcel in and printed off labe, yodel driver did not want to take parcel as it had no barcode.
07/01/15
Brilliant service , thanks.
07/01/15
Terrible service, parcel not collected. I've emailed customer services several times without any response!!
07/01/15
No comment left by this customer.
07/01/15
You need a phone desk to deal with problems
07/01/15
No comment left by this customer.
07/01/15
What a fantastic servi
07/01/15
Easy booking system, payment and services provided to my expectation. Good work!
07/01/15
Efficiently collected and a simple operation. I await a report from the recipient.
07/01/15
No comment left by this customer.
07/01/15
I found it very difficult to download a label so I printed my own. This caused problems with pickup (no barcode).The driver did sort it tho
07/01/15
Parcel Lost ! wrong track info! nothing heard from you yet, i have today put in a help request
07/01/15
very good service will use this again
07/01/15
A lot better than Parcels2go, who lost me a large customer over Christmas
07/01/15
pretty good and fantastic price for the job
07/01/15
Paid for a collection that didnt happen,contacted via your website,zero response,worst service ive ever had,total ****e,wont use again
07/01/15
No comment left by this customer.
07/01/15
not got yet
07/01/15
No comment left by this customer.
07/01/15
Thank You, The service was absolutly first class, don't change anything, well done, you have a sevice to be proud of. Keith Groom
07/01/15
The parcel was picked up by your representative three days late, luckily we were here as we had had no indication or communication.
07/01/15
the service was excellent except for the fact the tracking section was not working if this worked it would have been perfect
07/01/15
