We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,481 reviews.
cheap great service
09/01/15
No comment left by this customer.
09/01/15
No comment left by this customer.
09/01/15
Good service thank you
09/01/15
Good price, quick delivery, problem-free.
09/01/15
No comment left by this customer.
09/01/15
Very kind courier and early pick up!
09/01/15
This service could not have been poorer. My delivery has not arrived, almost a month after collection and they will not reply to emails.
09/01/15
Paid for Express 24 hour service. collected late on day 1, day 2 in national hub all day. delivered day 3. 48 hr service. Very disappointed
09/01/15
The goods were broken when delivered, despite being very well packed.
09/01/15
I ams
09/01/15
Usually I use Parcel Monkey through my supplier and was always great. This time I used it directly and perfect.
09/01/15
Through parcel force the tracking of parcels once leaving uk is not too detailed.
09/01/15
No comment left by this customer.
09/01/15
Fast, affordable and very clear
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Parcel was delayed by a day (for a 24 hour service), no word from parcelmonkey despite several emails. Terrible service, don't use them!!
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
No problems with your service. Website easy to navigate, clear layout. Actual service meant I had to wait all day, would be nice to improve
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Fantastic service , emails quick delivery spot on first class service Thank you
08/01/15
It would have been nice to receive a email or text to say the parcel has been delivered ok.
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
you need to quickly get another economic courier to replace citylink
08/01/15
100% trusted with parcel force 24
08/01/15
140 characters is just not enough to tell my story, so you can read it on a blog being set up to advise people just how bad you are
08/01/15
Was informed that I would be able to track the parcel; on not being able to do so, have raised 2 tickets but have got no response yet!
08/01/15
Happy to use your service again.
08/01/15
I still have not recieved my item that should have been collected on Monday 5th January..............................well?
08/01/15
Reasonable charges. Prompt collection. Efficient service. Would have liked an email to say it had been deluged though
08/01/15
Your tracking does not work.
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Amazing, I love this service, so convenient, I love that you collect the parcel so I don't have to stand in PO queues
08/01/15
Really simple and easy to use, will be coming back for the next item I need to ship :)
08/01/15
