We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,481 reviews.
Parcel was collected on time, driver brought the label and was delivered within the time scale - well done great service
10/01/15
gd service
10/01/15
No comment left by this customer.
10/01/15
No comment left by this customer.
10/01/15
No comment left by this customer.
10/01/15
Superb :-).
10/01/15
Only one courier arrived to collect one parcel out of the 2 ordered for collection and no one responded to my query.
10/01/15
no problems so far, all is good
10/01/15
Parcel collected and delivered on time and safely. My customer was very happy, so I am!
10/01/15
No comment left by this customer.
10/01/15
If the courier had turned up or made contact, it would have helped. Does DX exist?
10/01/15
No comment left by this customer.
10/01/15
No comment left by this customer.
10/01/15
Excellent service and very easy to use compared with other courier websites. Very pleased.
10/01/15
No comment left by this customer.
10/01/15
No comment left by this customer.
10/01/15
No comment left by this customer.
10/01/15
No comment left by this customer.
10/01/15
Keep up the good prices and I'll use you again.
10/01/15
All fine! Great service!
10/01/15
Excellent
10/01/15
I booked the collection on a particular Friday and waited all day for collection and it wasnt picked up. So a whole day was wasted!
10/01/15
Third time of using Parcel Monkey, and very satisfied with service
10/01/15
Parcel was picked up very quickly and got to Denmark safely in 3 working days
10/01/15
When you give a collection day turn up..i had to rebook a collection 5 times and YOU still did not turn up..so i paid again and you did same
10/01/15
Would have liked to know approx when parcel collected, but arrived in Germany 4 days later (quoted 2 days)
10/01/15
Never received email with shipping label and never had a response when emailing asking for it
10/01/15
No comment left by this customer.
10/01/15
You didn't pick the parcel up when you said you were. Furthermore, you failed to get back to me within the 2-3 hours you promised.
10/01/15
No comment left by this customer.
09/01/15
No comment left by this customer.
09/01/15
My parcels did not arrive on time agreed but I found all enquiries were answered promptly and the courier that delivered was first class
09/01/15
Overall happy with the service.
09/01/15
Fast and easy and very cheap:-)
09/01/15
Really great value for money and super polite driver
09/01/15
Easy to us, reliable carriers, great rates.
09/01/15
good value excellent service
09/01/15
No comment left by this customer.
09/01/15
First time we have used your company Will be using you again
09/01/15
item was not picked when you said you would
09/01/15
