We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,482 reviews.
Very good. Thank you.
14/01/15
My only negative comment would be the label sent in PDF format was not completely true. The top edges were misaligned
14/01/15
No comment left by this customer.
14/01/15
It all worked, not sure if it was cheaper than booking direct though
14/01/15
Collected and delivered to customer on time. Well done!
14/01/15
love value and incredible service love
14/01/15
Parcel was collected a day later than promised
14/01/15
Parcel was two days late being collected and hadn't been delivered in the 24 time frame I paid for.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Returning pram after stillbirth, you failed to pick up pram after waiting in all day
14/01/15
No comment left by this customer.
14/01/15
Have used this company quite regularly and always a first class service...Very Happy
14/01/15
Reliability, collecting and delivering on time will make me use your services again however, you must be price competitive.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No complaints, excellent service thank you
14/01/15
good service - nothing more to add
14/01/15
Good price, easily organised.
14/01/15
It would have been very helpful to have known if my parcel was to be collected in the morning or in the afternoon
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Response to people's queries 2 times I've emailed for help and had no answer
14/01/15
Excellent as always!
14/01/15
The service was great defo would recommended to friends and family and the customer service was quick great service thank you x
14/01/15
very easy to use and effective service
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Didn't collect the parcel - the one job
14/01/15
No tracking details. Provided label was apparently not right. Don't know if it was delivered!
14/01/15
No comment left by this customer.
14/01/15
Very efficient.
14/01/15
Driver put stickers on wrong boxes (2 deliveries) and they were delivered to wrong addresses. Boxes clearly had addresses already on.
14/01/15
The collection by parcel Force was fine although having to wait most of the day for collection was disapointing.
14/01/15
Excellent service- very easy, prompt collection! Can't fault it thank you
14/01/15
A time slot for when the parcel was going to be collected would have improved my rating of the service.
14/01/15
top parcel service,picked up on thursday,delivered in perfect condition on friday,what more can i ask
14/01/15
Very great service, prompt collection and delivery
14/01/15
afaik my shipment is still in transit but not sure as the tracking does not work.
14/01/15
