We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,482 reviews.
It took parcel force 2 days to come to post office to collect parcel. Not a great service!
15/01/15
Exellent ,reliable easy to use service at very good rates .kept informed about pick up and delivery by email would recommend
15/01/15
Thank you, Parcel Monkey, for your excellent delivery service. My daughter, who is in France, received her parcel in 3 days - fantastic!!
15/01/15
very good value for the money
15/01/15
No comment left by this customer.
15/01/15
my item arrived later than expected and the IV postcode is made to pay higher delivery charges
15/01/15
great service make it easier to send two parcels to the same destinatuion with out having to strap togeagher
15/01/15
No comment left by this customer.
15/01/15
We are still having huge problems with this item and are unable to track the item please email me to assist.
15/01/15
Good
15/01/15
International delivery well within time - very fair price - First Class Service!
15/01/15
The only issue I have is sometimes you charge me and say it costs more because of the cubic weight
15/01/15
it waz gud quick easy and very fair price cost
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
Delighted with service I cannot see any area of improvement.
15/01/15
No comment left by this customer.
15/01/15
Parcels delivered - exactlcy what you do
15/01/15
No comment left by this customer.
15/01/15
Excellant service
15/01/15
Picked up and delivered in good condition and time as advertised. That's all I ask. Simple.
15/01/15
Very good service !!
15/01/15
I like everything about your service and will continue to use it. Thank you.
15/01/15
sorry cant help, it all went great at a good price, whats to improve!
15/01/15
No comment left by this customer.
15/01/15
I put in the weights but the courier would not take it, I got no response when I complained and you have no phone number to get hold of you
15/01/15
No comment left by this customer.
15/01/15
Very good service thank you
15/01/15
Very efficient and replay helpful we didn't need to print any labels. :)
15/01/15
No comment left by this customer.
15/01/15
Service was great but would have liked an email to confirm the items had been delivered to desitanation
15/01/15
The whole process was very smooth, delivery was fast. I however did not get a tracking number but I guess that was up to the delivery guy
15/01/15
sheer lack of communication/updates, and speed of delivery was poor
15/01/15
Quick and efficient. Site easy to use.
15/01/15
Would be nice to know when parcel actually delivered
15/01/15
No comment left by this customer.
15/01/15
The only thing I don't like about the service is that each time I log on it tells me my profile is incomplete??
15/01/15
The Tracking for DX deliveries doesn't work, it just come up with an error. Very annoying!
15/01/15
Excellent website and service thank you
15/01/15
Package meant to be next day guaranteed. Delivered at 1808 two days after. I'll never use Yodel again
15/01/15
