We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,032 reviews.
Item picked up when arranged and delivered quicker than expected
20/01/15
I have no suggestions for improvement - service was great
20/01/15
All great but didn't understand the label bit, luckily put one on anyway
20/01/15
No comment left by this customer.
20/01/15
Great service well done xx
20/01/15
No comment left by this customer.
20/01/15
Excellent service
20/01/15
No comment left by this customer.
20/01/15
Excellent service. Very helpful and very efficient.
20/01/15
Better tracking hard to track parcel
20/01/15
Excellent service - thank you
20/01/15
Excellant as usual
20/01/15
Very good service. Will be using again.
20/01/15
The parcel turned up damaged and with significant cost to me as the seller. For £144, I won't use you again
20/01/15
No comment left by this customer.
20/01/15
All good, again
20/01/15
Very impressed. Delivered from Cheltenham to Texas in 8 days, at less than half the price asked for by ParcelForce, DHL and FedEx.
20/01/15
No comment left by this customer.
20/01/15
excellent service
20/01/15
No comment left by this customer.
20/01/15
Booking was clear and easy, instructions for collection also good . Approximate delivery times would help when making booking
20/01/15
Great service as always will be using again in the future
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
Great service, easy to use and goods received within the time promised.
20/01/15
No comment left by this customer.
20/01/15
Pkg was delayed because the person delivering didn't knock. Recipient was home but didn't hear a knock, nor did she get a delivery card.
20/01/15
My parcel was due for the 14th of january and still hasn't been delivered
20/01/15
parcel was completely broken and damaged in transit. no care taken whatsoever. terrible service
20/01/15
No problems at all but would of liked a comfirmation text on delivery of item. Very good value service none the less. Thanks
20/01/15
No comment left by this customer.
20/01/15
good service
20/01/15
Excellent service, cost effective and competitive prices. Would reccommend to any business this service.
20/01/15
No comment left by this customer.
20/01/15
great service !!! everytime we have used parcel monkey!!
20/01/15
No comment left by this customer.
20/01/15
It is impossible to track parcel because of too many different numbers given. Poor customer information. Label instructions are unclear.
20/01/15
No comment left by this customer.
20/01/15
parcel was supposed to be picked up same day, but they came day after. Still got there in time though.
20/01/15
The service was excellent. It would be improved by giving an approximate time for pickup
20/01/15
