We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,482 reviews.
Very easy website interface. Quick, efficient service. Very happy customer - thanks!
15/01/15
Good
15/01/15
No comment left by this customer.
15/01/15
I sent a parcel to Hong Kong on the 08/01/15 and it said it has been 'carded' what does this mean?
15/01/15
Nothing was collected on Friday nor has been since, I have arranged an alternative pick up as didn't get a response from you to my email
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
Product was picked up.. delivery driver didnt have a label. Product had not reaced customer by Monday. Customer still waiting Thurday.
15/01/15
No comment left by this customer.
15/01/15
The service is not due until 19 Jan, pick up 19 Jan deliver 20 Jan so please ask again after those dates, so far so good
15/01/15
No comment left by this customer.
15/01/15
parcel delivered late and now wont reply to my query about it !!!!!!!!!!!!!!!!
15/01/15
Great price and a great service. Many thanks
15/01/15
No comment left by this customer.
15/01/15
Brilliant service - quick collection and delivered within stated timeframe
15/01/15
I am very impressed by the whole process from booking to delivery. I will use your service again
15/01/15
No comment left by this customer.
15/01/15
Very prompt service
15/01/15
Good service!
15/01/15
whenbooking said 'collection tomorrow if booked in the next 15mins' then printed label it said collection date chnged as u didnt book b4 4pm
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
Absolutely brilliant service and value for money. They will be my first choice from now on.
15/01/15
No comment left by this customer.
15/01/15
No contact on first pick up was in my garden so missed him
15/01/15
No comment left by this customer.
15/01/15
Find a way of getting the Greek postal service to deal with parcels faster...super quick to Athens then...nothing it all stops there...:(
15/01/15
Easy to use, good price, good service and good communications. Keep it up! Thanks
15/01/15
Excellent! Easy to Use! Parcel Arrived Safely and On Time! :-))))
15/01/15
good price, fast pick up and fast delivery :)
15/01/15
fantastic service was easy to use and offered the best price
15/01/15
No comment left by this customer.
15/01/15
Parcel still has not been picked up.
15/01/15
Quick, swift pick up. Great and cheqp service. Thanks guys!
14/01/15
You still havent responded to my email query....bad customer service
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
you need more couriers to replace the excellent service we got from citylink
14/01/15
No comment left by this customer.
14/01/15
excellent service, easy to use website, speedy delivery xxxxxxxxxxxxxx
14/01/15
