We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
Thank you for delivering my items on time and for your professional service!...
19/03/15
No comment left by this customer.
19/03/15
excllent srevice and value for money, thank you
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
I thought the service was very good, they arrived early the next day to take the parcel. The instructions on the website were very good also
19/03/15
Nothing to add really...Many Thanks
19/03/15
It was great that you picked them up but need to be more specific about what time or have a drop off point
19/03/15
All went well so no issues with your perfect service.
19/03/15
very good service
19/03/15
courier arrived and needed my husband who is terminally ill to carry heavy item to waggon as he had no wheels or assistance and a broken tai
19/03/15
Our Response: I am sorry to hear of this, somebody has responded to your PM account
it worked well
19/03/15
Although the tracking said my parcels had not been picked up on the scheduled day, they arrived on time.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
Cannot fault the service at all.
19/03/15
There is an issue with the PO address when booking drop off. It only allows a PO near home address. I drop off near work
19/03/15
Everything went smoothly, will use again.
19/03/15
Very happy with your service
19/03/15
No comment left by this customer.
19/03/15
could'nt fault the service, a1.
19/03/15
didnt pick up on expected day but all the rest went well
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
My parcel pick up didnt arrive on the day. I went elsewhere as needed it posted. I have still been charged. will not use again
19/03/15
Absolute fanastic service so far
19/03/15
No comment left by this customer.
19/03/15
Good price and reliable service
19/03/15
Very impressed. Felt unsure using a company I'd not heard of, offering cheaper deals than I sensibly found elswhere, but glad I took a risk.
19/03/15
you failed to collect on the friday, you picked up on the monday costing me money..not happy...
19/03/15
Our Response: I am very sorry to hear of the inconvenience caused by the courier here we will pass this feedback on to them
I liked the booking process, speed of collection and the tracking facility. However an unexpected delivery charge of $25 was made
19/03/15
I am very happy with the service provided.
19/03/15
timed pickup
19/03/15
perfect service , I did the order from Vienna in Austria!!
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
