We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,028 reviews.
Your tracking update was slow and did not update until after the customer had confirmed delivery
26/03/15
Collection took a week from date of order, which really invalidated the 48hr service we'd selected. we had to contact parcelforce directly
26/03/15
No comment left by this customer.
26/03/15
Good although a better indication of time would be extremely helpful. I waited in all day until 4pm. A call an hour before would be huge.
26/03/15
Friendly and helpful driver. would use Parcel Monkey again.
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
All done quickly, perfectly and on time+++
26/03/15
as always supurb service - everything on time
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
Fast efficient, easy to use, one place to find the best quotes, love it
26/03/15
Can't improve
26/03/15
Can't improve
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
Faultless, again.
26/03/15
No comment left by this customer.
26/03/15
a good and easy to use service
26/03/15
No comment left by this customer.
26/03/15
Informing the driver on how big the parcel is before he picks it up or sending 2 people
26/03/15
100% satisfied with the promptness of your service will definatley deal with you again
26/03/15
No comment left by this customer.
26/03/15
Good service good price thamks
26/03/15
Service very good fast booking and good customer servcie would but additional information about custom issues with china would have helped
26/03/15
No comment left by this customer.
26/03/15
10/10
26/03/15
very efficient and reliable service. very handy not having to use a printer
26/03/15
EXCELLENT SERVICE
26/03/15
Never showed up, no note left!!! Refund wanted!!
26/03/15
It was a problem, that you didnt give a time frame for the the parcel pick up
26/03/15
Collected parcel and delivered at good price. Would prefer deilivery/collections sms timeslot.
26/03/15
would of benefitted from an approx collection delivery time
26/03/15
had no problems with pick up
26/03/15
No comment left by this customer.
26/03/15
good info on collection reminders, delivered sucessfully
26/03/15
Excellent service, as always. Friendly staff. No hassle pick up and rapid delivery. My last sent item was a bit expensive,for the size am
26/03/15
still not collected
26/03/15
