We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,710 reviews.
As usual, the service was excellent. However the last collection we accidentally missed and had to book again so paid twice, not good.
01/03/15
all great
01/03/15
Very happy with the whole service. Easy to organise on line. Parcel collected UK Monday pm arrived Chamonix France Wednesday am.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
Easy to use web site. Good prices that could be even better, maybe??
01/03/15
ok
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
Your parcel tracking is difficult to use, it should be a 1 click operation. There is no tracking available for international deliveries
01/03/15
the parcels were not collecred until 2days after the due date
01/03/15
Great service at a great price!
01/03/15
First class service. First time to use and you now have a regular customer. Many Thanks Parcel Monkey
01/03/15
Thank you parcell arrived quickly and safely. Thank you
01/03/15
Great service ,collected and delivered on days stated.Quick delivery.very polite man collected parcel. Will definately use again
01/03/15
I still havent recieved my delivery!!!
01/03/15
No comment left by this customer.
01/03/15
wouldn't let me use paypal or visa debit. had to arrange twice and still didn't work, must have been something wrong with website.
01/03/15
I would have liked a text giving a rough time for collection ie am or pm.
01/03/15
No comment left by this customer.
01/03/15
both parcels arrived damaged
01/03/15
Good service. You have a problem with your autofill with long address lines though that needs sorting.
01/03/15
Courier turned up at 19.10. He apologised but what if I had gone out? It was after 18.00 so technically he was out of time. Not good.
01/03/15
Problems every time I use the service.....monkeys alright
01/03/15
No comment left by this customer.
01/03/15
Parcel Monkey have always provided an excellent service, however since the decline of City Link, Yodel have been quite poor.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
Pick up on day arranged and delivered next day. Excellent
01/03/15
collection was early in the morning which was good. package took a day or so longer than expected to arrive. recipient was not too happy.
01/03/15
No comment left by this customer.
01/03/15
If you could send us e-mail for compleat after delivelieing, much kind and perfect.
01/03/15
Excellent website. Couldn't fault it from start to finish
01/03/15
item arrived intact and undamaged inside the specified time.
01/03/15
wanted to send 176cm long package to Slovenia,quote offered by ParcelForce,spent ages completing form,the wouldnt complete.waste of my time
28/02/15
No comment left by this customer.
28/02/15
No hassle, easy online
28/02/15
very good services will use again
28/02/15
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