We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,491 reviews.
paid for 24hr delivery took2 days, emailed you and STILL no reply, disgusting service!! Will not use you again as this is the second time!
06/04/15
Excellent service will use again
06/04/15
A**
06/04/15
easy to use great
06/04/15
Keep it good as it is
06/04/15
TWO. That is the number of times you failed to turn up for my parcel. Utter garbage
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
Not had my parcel delivered yet so hard to comment
06/04/15
No comment left by this customer.
06/04/15
very good
06/04/15
Great way to send a parcel at an affordable price. I would like to see a ETA of when the parcel would be picked up
06/04/15
excellent service, very easy to use and parcel force bring they're own labels! superb! My customer recieved his package on time! great!
06/04/15
Terrible, I paid for next day delivery on Thursday, it is now Monday and the recipient still doesn't have it. DX ignore my calls and emails.
06/04/15
Great as always!
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
collected when it should be, delivered when it should be
06/04/15
Failed to turn up
06/04/15
No comment left by this customer.
06/04/15
perfect
06/04/15
Driver arrived on time, with the correct label. Package was delivered quickly.
06/04/15
Great service.
06/04/15
Picked-up as promised. Suprised no receipt given. No evidence that parcel was collected.
06/04/15
No comment left by this customer.
06/04/15
Excellent service!!! very smooth and super quick pickup/delivery to Ireland. Priced v v reasonable
06/04/15
fast and efficient service thats easy to use!!!
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
Would be much better if a am or pm time was given for collection
06/04/15
No comment left by this customer.
06/04/15
You asked me to rate you before the parcel had been delivered to its final destination. It said it would take 3 days when I placed the orde
06/04/15
Speedy service, good comms - and the website updated correctly this time!
06/04/15
The parcel was not picked up on the day it should have been, but appart from that the service was excellent
06/04/15
Collection from Cornwall and delivery to Norfolk was done within 24 hours. A fantastic service.
06/04/15
thanks, very efficient and a fair price
06/04/15
Well priced, arrived on time, would use again!
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
