We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
09/04/15
a parcel has gone missing and trying to get hold of someone at parcel monkey is rubbish you let yourselves done when you are needed most
09/04/15
The parcel is still in transit and has changed couriers at Heathrow, so I don't know where it is currently
09/04/15
I have sent two parcels recently using Parcel
09/04/15
Form for driver's name and signature apparently superfluous but misleading to insist on the importance of having it completed.
09/04/15
no card left- 2 x phone numbers not called for access.
09/04/15
too many couriers need you to print off labels
09/04/15
I had tried myparceldelivery for a next day delivery but they didnt even bother showing up to collect it, after a poor response I tried ...
09/04/15
No comment left by this customer.
09/04/15
Really good service
09/04/15
The Website continues to improve efficiency. Always on time deliveries
09/04/15
Collected on time. Courteous driver. Thank you.
09/04/15
No comment left by this customer.
09/04/15
Absolutley fantastic delivery service thank you
09/04/15
the parcel arrived way after due date
09/04/15
No comment left by this customer.
09/04/15
No comment left by this customer.
09/04/15
No comment left by this customer.
09/04/15
very poor. I had an important delivery to arrive on the friday and it didn't arrive all weekend. it was for work so it caused stress
09/04/15
Was more expensive than I was expecting. Collection was on time and speedy.
09/04/15
No comment left by this customer.
09/04/15
No comment left by this customer.
09/04/15
All good., Thanks
09/04/15
Package arrived on time and intact.
09/04/15
Very good service at a very good price
09/04/15
No comment left by this customer.
09/04/15
No comment left by this customer.
09/04/15
No comment left by this customer.
09/04/15
parcel not collected
09/04/15
Dont touch this company with a very long barge pole, I stayed in all day on the Monday waiting for a collection to go to New Zealand, no...
09/04/15
Excellent service as always, and great price
09/04/15
Great
09/04/15
Excellent Service
09/04/15
I waited untill 6.0 pm but the parcel was not collected. It was collected the next working day. There should be som way of contacting.
09/04/15
It would help if the parcel was collected on the stated day. had to wait for 4 days for a rescheduled collection on what was a 48 hr service
09/04/15
Don't let customers pay for a 48hr express service , and deliver the parcel a week later !!!!!
09/04/15
good prompt service would use again.
09/04/15
DREADFUL!! NO DELIVERY!! ParcelForce24 delivered back to me after one week (2nd time this happened).. Parcelmonkey not helpful. Last time!!
09/04/15
great service thank you
09/04/15
very quick and easy
09/04/15
