We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,960 reviews.
Parcel collected on time no hassle
31/03/15
Better than I thought. Definitely would use this service again.
31/03/15
No comment left by this customer.
31/03/15
No comment left by this customer.
31/03/15
First time I have used Parcel Monkey and was very impressed with overall service. Will definitely use again
31/03/15
No comment left by this customer.
31/03/15
Excellent job
31/03/15
No comment left by this customer.
30/03/15
I HAVE MADE A COMPLAINT ON YOUR WEBSITE
30/03/15
Would be good to have approx pick up time, otherwise good
30/03/15
No comment left by this customer.
30/03/15
The delay in getting labels for printing and lack of information on collection times are my only winges - other than that very good!
30/03/15
No comment left by this customer.
30/03/15
No comment left by this customer.
30/03/15
Excellent service! 2 days door-to-door UK to Belgium. Smooth as clockwork and such good value! I've used you twice now and I will be back!!?
30/03/15
I appreciate the ability to get rapid quotes
30/03/15
never a problem !
30/03/15
Efficient and reliable service, thank you.
30/03/15
No comment left by this customer.
30/03/15
keep up the good work
30/03/15
Service was excellent - this is my second time and will definitely use again
30/03/15
all went well with no fuss at all.
30/03/15
No comment left by this customer.
30/03/15
Pick up was on promised day and delivery to Hungary was an amazing 3 days later. Thank you
30/03/15
very good service indeed
30/03/15
No comment left by this customer.
30/03/15
Efficient as always
30/03/15
Have and always will use your service
30/03/15
EXCELLENT SERVICE THANK YOU THE ONLY WAY YOU COULD IMPROVE WOULD BE CHEAPER POSTAGE
30/03/15
Good service, if there is one glitch it is not having a specific time to know when the parcels will be collected by the 3rd party
30/03/15
No comment left by this customer.
30/03/15
Going well so far. Have Been really please with service. Please keep it up. Thanks
30/03/15
easy to use website great value for money
30/03/15
We sent a parcel to New Zealand and info of the transit from the international hub to delivery would have been good.
30/03/15
Email confirmation of pick up day. Not picked up. No contact. Collected the day after.
30/03/15
A text to say eta of delivery driver would be most helpful
30/03/15
Excellent service, would use again and recommend to others, thanks
30/03/15
I was sending a dolls house and it arrived in prefect condition, thank you.
30/03/15
No comment left by this customer.
30/03/15
Used parcelforce 24 but it was more like 48. Otherwise a good service
30/03/15
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