We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
No comment left by this customer.
16/03/15
Great service thank you
16/03/15
Online tracking of the parcel could have been more efficient a d up to date
16/03/15
Great service, easy to use website.
16/03/15
No comment left by this customer.
16/03/15
The parcel monkey website and agents who answer queries are quality. The whole system is let down, however, by the dreadful service of DX
16/03/15
I would prefer to pay at post office, but book online etc. Otherwise perfect service.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Always reliable
16/03/15
No comment left by this customer.
16/03/15
This was a drop-off service but received confusing email informing of collection
16/03/15
The pacel was collected on 9th Mar to be delivered in 3-5 days. Still no delivery.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
Straightforward, efficient. would use again.
16/03/15
Great Service from start to finnish Thank You
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
No comment left by this customer.
16/03/15
No problem - it worked well.
16/03/15
You quoted a price and then it tripled when it came to check out. Not impressed!!!
16/03/15
No comment left by this customer.
16/03/15
Good Value and service
16/03/15
Quick hassle free service. Good indication of whether labels required or not. Clear options for pricing. Thank you
16/03/15
picked up early no need to wait around, arrived in good time.
16/03/15
No comment left by this customer.
16/03/15
Was worried it would get lost being such a small package but very very pleased!!!!!
16/03/15
No comment left by this customer.
16/03/15
All good except I had no way of contacting you to find out about delivery date.
16/03/15
Parcelforce destroyed the package in transit
16/03/15
Would be good to know approximately when the parcel was going to be collected - say a two hour slot
16/03/15
collected promptly and good communication
16/03/15
worked fine both ends.
16/03/15
All went very smoothly. Collection next day and delivery day after as promised.
16/03/15
I was charged with taxes at the destination, which I wasn't expected as wasn't advised at any point when booking Parcel Monkey's services.
16/03/15
you didn't pick it up or contact me to tell me you were not going too!
16/03/15
Goods received in a timely fashion
16/03/15
No comment left by this customer.
16/03/15
Package got there quickly! Thanks
16/03/15
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