We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
I have had a terrible experience with Parcel Force. Items was not delivered and has been returned, there was no update, charged twice.
13/04/15
Easy to use website makes sending parcels hassle free, quick and simple to use.
13/04/15
easy to use, good price, pleasant staff
13/04/15
No comment left by this customer.
13/04/15
No comment left by this customer.
12/04/15
No comment left by this customer.
12/04/15
Very impressed!! Very efficient and will recommend this service to my friends.
12/04/15
No comment left by this customer.
12/04/15
A great price and a fast and efficient service.
12/04/15
very good experience
12/04/15
I booked Parcel Monkey to collect and deliver a parcel, it was due to be collected on 27th March but wasnt, I tried every way possible t...
12/04/15
no problems - thanks
12/04/15
No comment left by this customer.
12/04/15
My parcel was delivered in top condition very fast ! Thank you !
12/04/15
everything arrived safe and sound, will deffo use you again as arrived on time thank you
11/04/15
VERY GOOD QUICK AND EFFICIENT WE WILL BE USING YOUR SEVICES IN FUTURE ,,THANKS
11/04/15
This was ordered as a 2-5 day delivery, item was collected on the 1st April has still not arrived as at 11th April.
11/04/15
Parcel was supposed to be picked up on the Thursday but did not turn up and we were told to re-book for the following Tuesday (after B Hol)
11/04/15
Collected & delivered on time
11/04/15
use this service ,works well and quickly as it states
11/04/15
Good service. Parcel was delivered in time. Thank you.
11/04/15
No comment left by this customer.
11/04/15
The parcel is still not picked up. Your solution was to cancel my order, instead of ofer a new time. It was not possible to contact you.
11/04/15
Having never used a courier service before I didnt know what to expect. Parcel Monkey collected and delivered my item exactly as describ...
11/04/15
Parcel not picket up till 8pm on Tuesday , driver argued about signing paperwork sat in Aberdeen for 2 days ,Saturday still not out the coun
11/04/15
Excellent service from DPD internationally
11/04/15
Nothing to improve...everything went smoothly and considering spring bank holiday,parcel was delivered from UK to Venice on time anticipated
11/04/15
Came when they said they would, delivered it when they said they would. Excellent service could not ask for better - well done.
11/04/15
Everything worked just fine thank you. Will use Parcel monkey again
11/04/15
great service
11/04/15
No comment left by this customer.
11/04/15
7/10 who are they kidding, they must be putting on their own reviews Courier never came for parcel waited in twice no refund use at yo...
11/04/15
No comment left by this customer.
10/04/15
No glassware insurance, forced to send my new Velux window with no insurance. Delivery driver was looking like he was going to abandon it...
10/04/15
shakey start,parcel not picked up on day. otherwise excellent service
10/04/15
I was looking for a courier that brings their own label and thanks to ParcelMonkey, that was done very quickly.
Excellent service. Very...
10/04/15
Cannot suggest anything as parcel picked up on day stated & delivered as stated.
10/04/15
satisfied!!!
10/04/15
Smashed my cooker hood then told me no claim because it wasnt insured now over £200 out of pocket how do they get away with such shoddy...
10/04/15
Excellent price for a 30kg delivery from south coast to Scotland, delivered on time with no problems. Will be my first choice in future.
10/04/15
