We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,703 reviews.
So far I have been very happy with the deliveries I have made. All received and people happy thank you
27/03/15
Excellent and professional service. Will use again!
27/03/15
Was good but ordered driver supply label but then had to print my own
27/03/15
Well Done once again!!!!!!!!!!!!!!
27/03/15
Parcel was picked up and delivered on time shame there is no contact phone number
27/03/15
Easy to use, cheap, collected when expected and delivered promptly.
27/03/15
No comment left by this customer.
27/03/15
No comment left by this customer.
27/03/15
Excellent service
27/03/15
Excellent service , booked the night before and picked up the next day .
27/03/15
you did marvellous
27/03/15
Excellent service I will definitely be using you again
27/03/15
Everything worked well
27/03/15
Thanks
27/03/15
No comment left by this customer.
27/03/15
No comment left by this customer.
27/03/15
great company
27/03/15
No comment left by this customer.
27/03/15
Excellent Service, Quick Delivery and good price, as always
27/03/15
No comment left by this customer.
27/03/15
No comment left by this customer.
27/03/15
parcel label pdf does not render and print correctly. e mail notifying collection day does not acknowledge that parcel was a drop off at pos
27/03/15
No comment left by this customer.
27/03/15
Wasn't clear how to save our details for future bookings so we don't have to populate all the fields manually?
27/03/15
No comment left by this customer.
27/03/15
When the parcel was collected the barcode had not been scanned properly so was unable to track so was unsure if was going to arrive the next
27/03/15
a time of day to expect collection would have been very useful and got 5 stars
27/03/15
No comment left by this customer.
27/03/15
Easy to use site, good selection of companies, will be using again for big items
27/03/15
No comment left by this customer.
27/03/15
Package arrived in Italy in just over a week.
27/03/15
Good reliable service
27/03/15
It was supposed to be a 24 hour delivery - it was 48 hours. That's not good enough.
27/03/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now.
No comment left by this customer.
27/03/15
I have just unpacked the item this morning. it's been damaged and I would like to make a claim please
27/03/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now.
you have not collected the parcel and not even rung me to advise!
27/03/15
Once again great service, pick up and delivery as promised, buyer very pleased
27/03/15
No comment left by this customer.
27/03/15
No comment left by this customer.
27/03/15
Everything went as planned - very easy process.
27/03/15
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