We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,394 reviews.
best
24/03/11
parcel has not been delivered yet
24/03/11
Class A service will use Parcel Monkey again
24/03/11
Collected as promised, delivered on time. Only problem - could not track on DHL website, had to telephone DHL to track.
24/03/11
Always happy with your price and service! Keep up the good work..
24/03/11
Great service but more expensive pro rata than last time
24/03/11
No problems. Thank you.
24/03/11
excellent!!!
24/03/11
No comment left by this customer.
24/03/11
Excellent reliable service in this instance. Ta
24/03/11
DHL ok!!!! I have myself received parcels delivered by them either late or damaged Myhermes is the best never a problem
24/03/11
was down for collection on the 18th but was not collected till 21st
24/03/11
good service
24/03/11
As with previous collections, excellent service, on time and express delivery
24/03/11
As with previous collections, very good service and the same very good and friendly driver
24/03/11
excellent service as always, fast and efficient website that is day and night comparison so some of the **** out there. Well done
24/03/11
None at present.. keep on doing what your doing..
24/03/11
AN ABSOLUTE FIRST CLASS SERVICE AT THE BEST PRICE...
24/03/11
excellent service
24/03/11
No comment left by this customer.
24/03/11
No problems, excellent service, thanks!
24/03/11
No comment left by this customer.
24/03/11
No comment left by this customer.
24/03/11
Prompt collection and delivery although tracking didn't update correctly
24/03/11
I AM VERY HAPPY WITH YOUR SERVICE AND CITY LINK ARE VERY GOOD THANKS HAPPY CUSTOMER
24/03/11
Great service will reccomend
24/03/11
THESE GUYS PROVIDE AN ABSOLUTE PERFECT SERVICE!!!!!
24/03/11
You guys are doing great job. It is because your services are cheap and the courier companies you're dealing with are all big names.kp it up
24/03/11
No comment left by this customer.
24/03/11
overall experience.........rubbish as usual
24/03/11
Our Response: Your parcels were collected on time and delivered next day?
Excellent - Price, speed for collection and delivery.
24/03/11
Great service, reliable and prompt. a+++
24/03/11
No comment left by this customer.
24/03/11
The driver said he came to the house to collect it (City Link) but he never. At 5:15 we drove four miles to the depot to have it uplifted.
24/03/11
No comment left by this customer.
24/03/11
Collected on time, delivered on time, decent price. What more can I say?!! Thanks.
24/03/11
Excellent,Quick Service.Prompt pick up and delivery.Solved my Leisure Battery Delivery Problem with no problems.I will use 100% again.THANKS
24/03/11
Very smooth organisation of a delivery, Thanks a lot.
24/03/11
service was fantastic, please keep up the good work.
24/03/11
3 days over due in collection. Had to phone the depot twice to chase it up, then wait 45 mins after hours for driver to turn up
24/03/11
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