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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,819 reviews.
No comment left by this customer.
16/03/11
Excellent and cheap - thanks
16/03/11
Courier failed to deliver as planned because they could not find the address !!!
16/03/11
Our Response: Sorry to hear this. It can sometimes happen. You can contact Citylink direct using the phone number provided in the 'My Account' section of the website next to your booking.
quick and efficient parcel picked up and delivered within the timeframe promised
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
Excellent price lovely courier
16/03/11
Thank you for your comments. We hope to see you continue using Parcel Monkey.
Fantastic price and delivered next day absolutely great will use again and again
16/03/11
No comment left by this customer.
15/03/11
super service as always!
15/03/11
Thank you, keep the bookings coming!
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
It's easy, great service, great prices, thanks very much.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Great service... I was a bit nervous to start... but these Monkey's ROCK! Thanks & 'I'll be back!'
15/03/11
Quick pickup. Only - delivered package to neighbour and person did not know.
15/03/11
A1*** cant fault anything-very well priced-drivers pleasant-delivery of items quick-buyers are impressed- I get good feedback- thanks!!
15/03/11
Cant fault you, you're fast, efficient and professional. Would recommend you to all. (..and i'm a critical person!)
15/03/11
Wow what a compliment from a 'critical person'... thanks for using Parcel Monkey and we hope you'll continue to enjoy our great value services!
Brilliant Service. Arrived Next day as requested and was cheapest delivery by far. Will definitely be using you again! :-)
15/03/11
Informative, reliable and reasonably priced.
15/03/11
Good service
15/03/11
Great service - will use you again.
15/03/11
Very good. I like you. Once I had a problem and it was resolved good for a company with no contact numbers etc.
15/03/11
Thanks for your comments. Our support system does work and allows us to keep our costs low and pass on the savings to you!
excellent service as usual
15/03/11
good pick up and delivery to germany, cheers.
15/03/11
Parcel picked up a day after web site said it would be. Carrier was NightFreight. City Link was great for a previous pick up
15/03/11
Excellent!
15/03/11
Online tracking is not working and now company where parcel was scheduled to be delivered to claim nothing arrived. V bad
15/03/11
Our Response: As specified when booking, online tracking is not available for Nightfreight shipments. To track, please call the number found in your account next to the confirmed booking.
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Excellent service and competitive prices. Package was collected and arrived right on schedule.
15/03/11
Thanks!
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
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