We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,086 reviews.
Very easy to use, picked up at 2pm, delivered before 9 next morning, will definately use again.
23/05/11
PLEASE COULD YOU ISSUE POSTAGE LABELS QUICKER AS WE ARE LOSING VALUABLE TIME WAITING
23/05/11
The list of sending options is quite confusing - I wasn't sure if I was choosing Parcel Monkey or City Link. Good otherwise.
23/05/11
will use you again for all international orders and recommend you Peroozle.co.uk Thanks for the great service
23/05/11
Superb- will use again!
23/05/11
Good service.
23/05/11
Great service again - all as it should be!
23/05/11
Great service, great price would use again
23/05/11
Good Servive
23/05/11
good service will use again
23/05/11
No comment left by this customer.
23/05/11
No comment left by this customer.
23/05/11
prompt & great service
23/05/11
Quick & efficient service for a large parcel.
23/05/11
Your website is not great in use - -do a quote and then login to get addresses etc and have to start all again with parcel sizes -v annoying
23/05/11
No comment left by this customer.
23/05/11
very happy. thanks
23/05/11
You guys are so good! Customer Services are excellent. Only thing I would like is to increase same day pickup/ cut off time to 11am.
23/05/11
Prompt & professional service
23/05/11
need to have the time slots back
23/05/11
Everything was good.
23/05/11
excellent service
23/05/11
No comment left by this customer.
23/05/11
You did exactly what you said you would on time too :)
23/05/11
great service just a pain waiting to print the labels
23/05/11
great service! thanks
23/05/11
collected & delivered as requested
23/05/11
No comment left by this customer.
23/05/11
People don't have the time to sit around all day waiting for you to pickup a package.....give us a more specific pick window!!!
23/05/11
No comment left by this customer.
23/05/11
All very efficient - no problems at all - thanks!
23/05/11
Second time i've used Parcel Monkey and equally as impressed this time round ****
23/05/11
No comment left by this customer.
23/05/11
What can I say at this moment in time I can not think of any improvement you could make to an already brilliant service.
23/05/11
First time user and I was not disappointed - excellent prices and flawless service. Amazing!
23/05/11
good delivery. receiver pleased
23/05/11
really fast service will use everytime i need send a parcel , i send lots of parcels so will defo be back time and time again thank you xxx
23/05/11
No comment left by this customer.
23/05/11
A facility to change the collection day after the booking is made on the website without having to phone you
23/05/11
Spot on service, very pleased as a first time user
23/05/11
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