We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
It would be good if a label was brought to door for households without printers, otherwise excellant
09/05/11
fail to collect parcel on two different orders, this ment late delivery and caused me negative feedback on ebay sale
09/05/11
Easy to use booking, collected and delivered as planned. Very impressed... Will definitely use again!
08/05/11
No comment left by this customer.
08/05/11
Excellent!!
08/05/11
very fast service
08/05/11
Fantastic Service all round. Only improvement would be to have scheduled courier collection time option !?!?! Thanks !
08/05/11
No comment left by this customer.
08/05/11
For the first time we've been let down. Arranged collection at weekend for Monday, now 9pm still no label, go to work at 7am so not good.
08/05/11
the parcel should have taken 3 days and as of sat still not deliveried why ?
08/05/11
it would be helpful if there was an estimated time of collection
08/05/11
As always, very happy with the price and service received - many thanks
08/05/11
excellent service , super price, will use again and recommend xx
08/05/11
First class service which i will use again
08/05/11
First time I've used u after being let down by another courier company. Well impressed by next day delivery and the cost. Will be back!
08/05/11
No comment left by this customer.
08/05/11
great service
08/05/11
Good pick up and delivery, but one item was squashed beyond recognition.....
08/05/11
Once again very efficient and fast service. Vary pleased.
08/05/11
Excellent service as always - will continue to use :-
08/05/11
Delivery collected on time and delivered next day. Great !
08/05/11
used citylink - 2nd time using parcel monkey and citylink - excellent, great price & service
08/05/11
Very good comms, and prompt pick-up and delivery. Keep it up!
08/05/11
great service. parcel reached in good consition.Time arranged before collection would be a good option
08/05/11
excellent
08/05/11
fantastic service...will be using again...
08/05/11
I paid for next day delivery,parcel not collected till i rang and asked why it was still waiting, so delivery was one day late.
08/05/11
Very good price, easy to use website,always collect on the day promised, fast delivery, all items I have sent arrived undamaged
08/05/11
Very efficient, thank you
08/05/11
excellent service everytime. thanks guys.
08/05/11
No comment left by this customer.
08/05/11
good
08/05/11
Parcel label wasn't available to download and no parcel tracking information
07/05/11
No comment left by this customer.
07/05/11
No comment left by this customer.
07/05/11
Item collected as arranged, price was very good compared to others
07/05/11
No comment left by this customer.
07/05/11
No comment left by this customer.
07/05/11
Great service, thank you.
07/05/11
PARCELS COLLECTED OK
07/05/11
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