We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,404 reviews.
Excellent service
03/05/11
Courier didn't show to collect or bother to call!
03/05/11
Prompt and courteous
03/05/11
Parcel picked up on the same day it was requested. Delivered in Germany in 46 hours. What more could you want?
03/05/11
great service as always thanks
03/05/11
No comment left by this customer.
03/05/11
Royal Mail services would be a good add-on to your list of services.
03/05/11
Great service, prompt pickup and delivery. Thank you
03/05/11
Quick collection and delivered next day which was perfect thanks. Driver polite and helpful to me. Thanks
03/05/11
Missed first collection sighting "premises closed" was a home address. online tracking showed 3 out of 4 packages until day of delivery. BAD
02/05/11
excellant service as ever, smooth transaction, will use again, and again and again, thankyou parcel monkey
02/05/11
Thank you, and you are welcome!
The delivery was a day late and it was not even delivered early on the wrong day. No response to enquiry about late delivery
02/05/11
Flawless service, everything went smoothly. Thanks.
02/05/11
No comment left by this customer.
02/05/11
very good always on time, parcels always delivery, excellent service, very good value for money a1
02/05/11
You
02/05/11
No comment left by this customer.
02/05/11
great service
02/05/11
very good service, could give hour slots for parcel pick up times
02/05/11
Very pleased with the service
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
Can't fault you. My buyers are impressed with speed of delivery and so I am. You're doing great. Thanks
02/05/11
Smooth, easy transaction and hassle free!
02/05/11
Excellent service and fast delivery
02/05/11
delivered on date requested & was very happy with the service provided. Thanks & will use again
02/05/11
No comment left by this customer.
02/05/11
smaller packets, cheaper.
02/05/11
No comment left by this customer.
02/05/11
Good service eventually-but if you supply a collection date,I shouldn't have to chase you when collection is not made as in this instance
02/05/11
Lost parcel, extremely poor customer service, in fact abysmal!
02/05/11
sent a range of different parcels and packets all in one go, every one went 100% successfully, thanks
02/05/11
was told the item would be delivered by the 26th got there 4 days later
02/05/11
No comment left by this customer.
02/05/11
Very good service at a good price, will definitely use again
02/05/11
No comment left by this customer.
02/05/11
GREAT SERVICE AS ALWAYS
02/05/11
Very good service, cannot think of anything you could do better.
02/05/11
It would be good to give a rough time for collection, but otherwise excellent service!
02/05/11
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