We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,408 reviews.
No comment left by this customer.
11/05/11
Faultless as usual
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
it was all good
11/05/11
As ever, an excellent service - back to form after the bad winter, will use again and again!
11/05/11
Great Service from City Link but I do think the website needs improving as it doesn't always update very quickly
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
Picked up one day late, delivered five days late.
11/05/11
exellent as always
11/05/11
what a service very impressive.rapid del gr8 prices A+++++++++++++++.will be using all the time when needed.highly recommended
11/05/11
nothing to complain about we are new to parcel monkey and so far so good
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
Was expecting next day delivery, and no card let for missed parcel
11/05/11
Good value, good service via City Link
11/05/11
No comment left by this customer.
11/05/11
do you do company account?
11/05/11
No comment left by this customer.
11/05/11
s the first time I used Parcel Monkey and there isn't one thing that I can fault! Will defo use again!
11/05/11
Keep a hsitory of package details when quoting and not logged in and when user logs in, tranferred. Currently nonlogged information is lost.
11/05/11
good work keep it up
11/05/11
No comment left by this customer.
11/05/11
A time or a text one hour before collection would be good ? Amazing services keep up the good work
11/05/11
Was meant to be picked up Friday, didn't get collected until Tuesday ? Couldn't get through on number supplied. Seller waited in all day !
11/05/11
No comment left by this customer.
11/05/11
Two parcels were booked in with Courier. Neither parcels were collected. Contacted left 4 messages Couldn't be bothered to call or collect
11/05/11
GOOD SERVICE AND PRICE
11/05/11
great service thanks
11/05/11
Service was a lot better, but it would be nice to know the 'extra' cost of sending to outback Australia at time of quote.
11/05/11
I asked for the item to be collected 1 day later than normal but it was collected at the normal time good job the chap was in but the rest w
11/05/11
Just be good to be able to call if I had a drama!
11/05/11
Good service as always, collected on time and delivered with no problems whatsoever.
11/05/11
No comment left by this customer.
11/05/11
Would be good to have live help so that customers can instantly discuss issues/collections etc
11/05/11
Your service is quick and easy. Will always use parcel monkey
11/05/11
No comment left by this customer.
11/05/11
Totally satisfied
11/05/11
FANTASTIC ALL ROUND SERVICE ! SAVED ME £8 & NO LUGGING THE PARCEL TO POST OFFICE **ONE HAPPY BUNNY!**
11/05/11
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