We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,404 reviews.
great service thank you
03/05/11
Excellent service as usual, fast and easy!
03/05/11
excellent service.thankyou
03/05/11
No comment left by this customer.
03/05/11
paid for next day delivery so item would arrive before bank holiday, told customer it would be there, and didnt arrive,not impressed
03/05/11
AS USUAL GREAT SERVICE (IF A PICK UP TIME COULD BE OFFERED WOULD BE TOP NOTCH)
03/05/11
the delivery was not picked up as scheduled and was very problematic in trying to sort out. Eventually picked up a day late
03/05/11
Most of the time the service is brilliant but you desperately need a customer support line/live chat system.
03/05/11
City Link labels need to generate faster on same day collection and next day collection.
03/05/11
No comment left by this customer.
03/05/11
No comment left by this customer.
03/05/11
Picked up on day stated - tracked all the way with detailed info - thanks
03/05/11
Both myself & ebay buyer were very please with the collection & delivery service. Thanks very much
03/05/11
Cannot fault your service - there`s another well known company that should take a leaf out of your book :O)
03/05/11
No comment left by this customer.
03/05/11
all ok
03/05/11
No comment left by this customer.
03/05/11
No comment left by this customer.
03/05/11
VERY RARELY LET DOWN !!! 3 MORE COLLECTED TODAY FOR DELIVERY TOMORROW!. CHEERS GREAT RELIABLE SERVICE
03/05/11
fast and cost effective , more than happy with service
03/05/11
If only there were a way to narrow the collection time down to either morning or afternoon. Waiting in all day is restrictive!
03/05/11
very good service
03/05/11
No comment left by this customer.
03/05/11
Very poor, you need a customer service telephone number
03/05/11
No comment left by this customer.
03/05/11
No comment left by this customer.
03/05/11
No comment left by this customer.
03/05/11
No comment left by this customer.
03/05/11
very goood price for the size of the item. impressive, everything went smooth, plz include hermes (i usually use them 4small parcels) thanks
03/05/11
still awaiting confirmation that 1 maybe 2 items have been received. as of yesterday evening 1 item had not arrived. bank holidays etc
03/05/11
No comment left by this customer.
03/05/11
Competitively priced reseller
03/05/11
No comment left by this customer.
03/05/11
Perfect. Thank you
03/05/11
No comment left by this customer.
03/05/11
Great service even without the print, shame you cant pay with paypal anymore tho
03/05/11
very good
03/05/11
A1 service especially on abank holiday, tracking would be usefull, payment by Paypal would help, collected and delivered on time
03/05/11
No comment left by this customer.
03/05/11
Very good - website easier to navigate than previously - Citylink very reliable .
03/05/11
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