We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,408 reviews.
cheaper than going straight to courier. parcel was collected when arranged, can't fault service
09/05/11
All went like clockwork once more. Great Service.
09/05/11
No comment left by this customer.
09/05/11
Collection didn't happen. Had to arrange it for the following day
09/05/11
As always, very efficient. The whole procedure works like clockwork.
09/05/11
Great, collected as arranged and delivered next day
09/05/11
Brilliant-would use again. Thank you x
09/05/11
The page limits the number of boxes you can send and hence charging you more than double for the same address & Not response to mail nor phn
09/05/11
Dont arrived yet at delivery address, was collected on thursday.
09/05/11
excellent service. will use you again
09/05/11
parcel still not arrived!!!!-frustrating!!!-annoying!!!-last time parcel came through in 3 days-same addresses as this one.
09/05/11
if you could specify am or pm collection that would most helpful
09/05/11
Really easy to use website along with a good service
09/05/11
Excellent service - will certainly use again thanks from The Scottish Touch, www.thescottishtouch.co.uk
09/05/11
Very, very pleased, the parcel was collected on the tues and arrived with me on the wed, i will definatley be using you again for all parcel
09/05/11
Efficient, easy to use service. Thank you.
09/05/11
No comment left by this customer.
09/05/11
Very pleased with the service,thank you
09/05/11
easy to arrange collection - all round good service
09/05/11
Very quick and easy service, lables are a bit fiddly but understandable.
09/05/11
Great service. Used you many times and have never let me down
09/05/11
receive no response from customer service as to what was happening with collection as no label generated, 1st bad comment!!
09/05/11
No comment left by this customer.
09/05/11
PACKAGE CRUSHED AND TORN CONTENTS TOTALLY SMASHED SENT 25TH APRIL RETURNED 9TH MAY
09/05/11
Arrived to take parcel a day earlier than expected, very accommodating courier wrote own invoice when my husband couldn't find the real one.
09/05/11
Excellent service, thankyou!
09/05/11
It would be good if a label was brought to door for households without printers, otherwise excellant
09/05/11
fail to collect parcel on two different orders, this ment late delivery and caused me negative feedback on ebay sale
09/05/11
Easy to use booking, collected and delivered as planned. Very impressed... Will definitely use again!
08/05/11
No comment left by this customer.
08/05/11
Excellent!!
08/05/11
very fast service
08/05/11
Fantastic Service all round. Only improvement would be to have scheduled courier collection time option !?!?! Thanks !
08/05/11
No comment left by this customer.
08/05/11
For the first time we've been let down. Arranged collection at weekend for Monday, now 9pm still no label, go to work at 7am so not good.
08/05/11
the parcel should have taken 3 days and as of sat still not deliveried why ?
08/05/11
it would be helpful if there was an estimated time of collection
08/05/11
As always, very happy with the price and service received - many thanks
08/05/11
excellent service , super price, will use again and recommend xx
08/05/11
First class service which i will use again
08/05/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
