We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
excelent thank you
11/05/11
Would like a better indication of pickup time.
11/05/11
quick and reasonably priced will use again
11/05/11
No comment left by this customer.
11/05/11
Well in a nutshell I ended up with parcel back with me , my customer not happy . i had to refund money so lost out on postage. no explanatio
11/05/11
Excellent service.
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
The number is always busy or unanswereed...my parcel was picked up 3-4 days late...and the tracking system on the website was useless ,a jok
11/05/11
very happy.
11/05/11
No comment left by this customer.
11/05/11
Very happy with the service and City Link, however, Nightfreight still seem very expensive so I never choose this option.
11/05/11
Thank You
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
Faultless as usual
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
it was all good
11/05/11
As ever, an excellent service - back to form after the bad winter, will use again and again!
11/05/11
Great Service from City Link but I do think the website needs improving as it doesn't always update very quickly
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
Picked up one day late, delivered five days late.
11/05/11
exellent as always
11/05/11
what a service very impressive.rapid del gr8 prices A+++++++++++++++.will be using all the time when needed.highly recommended
11/05/11
nothing to complain about we are new to parcel monkey and so far so good
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
Was expecting next day delivery, and no card let for missed parcel
11/05/11
Good value, good service via City Link
11/05/11
No comment left by this customer.
11/05/11
do you do company account?
11/05/11
No comment left by this customer.
11/05/11
s the first time I used Parcel Monkey and there isn't one thing that I can fault! Will defo use again!
11/05/11
Keep a hsitory of package details when quoting and not logged in and when user logs in, tranferred. Currently nonlogged information is lost.
11/05/11
good work keep it up
11/05/11
No comment left by this customer.
11/05/11
A time or a text one hour before collection would be good ? Amazing services keep up the good work
11/05/11
Was meant to be picked up Friday, didn't get collected until Tuesday ? Couldn't get through on number supplied. Seller waited in all day !
11/05/11
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