We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
I paid for Next Day Delivery but the parcel took 2 days to deliver. The recipient had been waiting for it.
05/05/11
No comment left by this customer.
05/05/11
great service every time
05/05/11
Very good customer service and always willing to help. Great value for money. Would be good to print the labels on standard label printers.
05/05/11
Online system does not update sufficiently, the collection was excellent due to the carrier ensuring the deadline was met.
05/05/11
excellent service. Only issue was driver turned up before label was ready to print! Speedy!
05/05/11
second time of using, so easy and very good prices, will be using more in the future
05/05/11
Cant fault a thing, eveything was spot on and i will use you whenever necessary Thanks
05/05/11
No comment left by this customer.
05/05/11
No comment left by this customer.
05/05/11
Great service as usual - would defiantly recommend
05/05/11
Can't improve on perfection, fantastic service!
05/05/11
paid for over night delivery on the 28th april, had to call as not collected, did not arrived until 4th of may, poor service, £9 waisted
05/05/11
No comment left by this customer.
05/05/11
It was handled very poorly, I have no other option but to dump iy
05/05/11
No comment left by this customer.
05/05/11
Great service as ever
05/05/11
The only fault,the site gave the delivery date as Friday 29thApril (bank holiday)goods actually delivered Tues 3rd May
05/05/11
good price,service as promised
05/05/11
VERY HAPPY WITH SERVICE WILL USE AGAIN, NO WAY TO IMPROVE ON THIS TRANSACTION THANK YOU
04/05/11
Did exactly what it said on the tin!!!
04/05/11
No comment left by this customer.
04/05/11
No comment left by this customer.
04/05/11
No comment left by this customer.
04/05/11
courier never knocked on door, in all day but they marked me as not in! had to drop at depot myself
04/05/11
Great Again as Always
04/05/11
no complaints! picked up and delivered on time.
04/05/11
Waited in all day and they collected at 5:45 pm. I would really appreciate if you could state a time for collection even if its just after12
04/05/11
happy with the service and pick up was excellent. If we could drop off parcels at a depot, that may be easier sometimes for me. Thanks!
04/05/11
why does a sat delivery have to have a fri pickup, parcel collected thur & had to wait till tue i would of paid extra for sat but couldn't
04/05/11
No comment left by this customer.
04/05/11
Excellent value for money and very easy to use. Highly recommended
04/05/11
i paid for next day delivery but because of bank holidays did not deliver for three days not made very clear on website
04/05/11
No comment left by this customer.
04/05/11
No comment left by this customer.
04/05/11
So easy to use
04/05/11
AAAAAA++++++++++++++++= ALL THE WAY GREAT TO DEAL WITH
04/05/11
Nice quick easy service will always recommend!!!
04/05/11
Use CityLink more there excellent. Would be good to be able to contact you by phone.
04/05/11
Collected when they said and delivered when they said! There's nothing else to say! If this were EBay it would be A+++++++++++++++++ :o)
04/05/11
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