We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,086 reviews.
Excellent, CityLink never fail to meet my expectations. They allways exceed them
22/05/11
Easy to use. Everything as expected. But I'm not happy about a website holding my card details.
22/05/11
Picked up and delivered exactly as ordered. Would use this service every time
22/05/11
Polite, helpful collection on right day but obvious downside is not knowing collection time - am or pm would help
22/05/11
No comment left by this customer.
22/05/11
Great value and service .
22/05/11
No comment left by this customer.
22/05/11
Askedfor next day delivery Courier driver forgot to pick up and went home instead
22/05/11
No comment left by this customer.
22/05/11
No comment left by this customer.
22/05/11
No comment left by this customer.
22/05/11
No comment left by this customer.
21/05/11
wasnt next day but magic service at a good price thank you
21/05/11
Fantastic service! would recommend and use again!
21/05/11
No comment left by this customer.
21/05/11
collected on time thank you
21/05/11
No comment left by this customer.
21/05/11
collected as arranged (gd), would like a cheaper service & smaller collection windows +auto email with copy of signature
21/05/11
Brilliant.
21/05/11
No comment left by this customer.
21/05/11
No comment left by this customer.
21/05/11
fantastic service thankyou
21/05/11
My customer has just informed me that the goods arrived safely. So thank you.
21/05/11
Always fantastic. Always use you! Thanks :)
21/05/11
Excellent. CityLink collected from home one day, delivered the next and all cheaper than Royal Mail.
21/05/11
Everything went smoothly with CityLink from collection to delivery. Can you accept Paypal payments?
21/05/11
No comment left by this customer.
21/05/11
No comment left by this customer.
21/05/11
The pickup did not happen. Courier had a problem but failed to notify me. They did pick up next day after I called them.
21/05/11
Package took 2 x days longer to be delivered than it should have done. Left sitting in UK Arpt didn't help matters,Courier = rubbish service!
21/05/11
Good service by the collecting courier. Delivery very prompt. Online service very good.
20/05/11
Collected on time, delivered on time, at a very reasonable price. Couldn't ask for more.
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
quick and fast thks
20/05/11
No comment left by this customer.
20/05/11
No comment left by this customer.
20/05/11
Would be nice to be able to pay by Paypal.
20/05/11
Courier supposed to collect by 1730 called them twice to be be told i was next on collection they never came. utter ****
20/05/11
Very good service
20/05/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
