We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,404 reviews.
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
No comment left by this customer.
02/05/11
Did not turn up on day arranged or let me know beforehand.
01/05/11
good easy service
01/05/11
No comment left by this customer.
01/05/11
great service and price.
01/05/11
Item arrived broken, even though clearly marked fragile
01/05/11
No comment left by this customer.
01/05/11
No comment left by this customer.
01/05/11
As always delivered in time and in excellent condition. This is important to me as I send a out a lot of 3D paper models that are delicate.
01/05/11
No comment left by this customer.
01/05/11
Excellent service as always. 10 out of 10.
01/05/11
Great all round service.
01/05/11
Everything was perfect, parcel was collected and transferred to Germany in a very short time. No problems at all, best price ;)
01/05/11
No comment left by this customer.
01/05/11
No comment left by this customer.
01/05/11
Parcel didn't arrive on the day expected, I had a very angry client & Courier do not want to help to get the item delivered the next day!
01/05/11
easy service to use, collected parcel as requested, arrived when requested. Can't ask for much more than that at the price quoted.
01/05/11
good up to present keep it up
01/05/11
Yer every thing went well pick up and drop of next day, have used again since but some wedding delayed the next day drop of
01/05/11
Excellent service again. Picked up on time very polite driver. Many thanks would definately recomend Parcel Monkey
01/05/11
No comment left by this customer.
01/05/11
very good service. i love them
01/05/11
Parcel Monkey loves you too!
Courier & you quoted 2 to 3 day delivery it has been sitting in china on hold for 4 days how much refund am i going to get ???
01/05/11
Our Response: As with any parcel moving globally, there can be customs issues. This is the same for any courier. Please contact the team who will be glad to look into this for you.
No comment left by this customer.
30/04/11
No comment left by this customer.
30/04/11
Great fast service, great price, thanks
30/04/11
No comment left by this customer.
30/04/11
No comment left by this customer.
30/04/11
Excellent service. Fast collection & delivery at a very reasonable price. A++++++++++++
30/04/11
superb service.have used plenty of times and will do again.one stop shop exactly what you need with no fuss
30/04/11
No comment left by this customer.
30/04/11
Can't think of any way to improve it as the service was excellent - thank you!
30/04/11
No comment left by this customer.
30/04/11
Not collected- no comms, rearranged collection, went to wrong address. Finally collected now delayed by bank hols- not good
30/04/11
Collected and delivered as promised, good value, will use again.
30/04/11
great
30/04/11
Courier were meant to pick it up, yodel did and the both of them managed to lose the parcel, and send it to the wrong country! never agian!
30/04/11
Our Response: All of our international parcels are handled by DHL, we do not have any dealings with Yodel.
Parcel was not collected no reason given as to why. Gave payment info for refund but was still asked for it again. Will not use you again.
30/04/11
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