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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,822 reviews.
Excellent service with yourselves and city link cannot fault thanks for a great service.
22/03/11
Very impressed with the service!
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Courier phoned at 5pm to say that he had been at 9am and no-one was in. I was in from 8am and told him so. He lied but came at 5.30pm
22/03/11
No comment left by this customer.
22/03/11
5 star service.......
22/03/11
Excellent service - keep up the good work - many thanks
22/03/11
No comment left by this customer.
22/03/11
big thanks what a good service will use all the time
22/03/11
No comment left by this customer.
22/03/11
I was a first time user of your services and was very pleased with the service i received, well done
22/03/11
Excellent service, We still need an automated text message an hour before collection, saves waiting in all day
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
excellent no issues
22/03/11
good service thanks.
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Good, as always!
22/03/11
4 days late
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Very good and very fast service
22/03/11
service getting better thank you
22/03/11
My parcel was 2 days late and caused me problems with my customer
22/03/11
No comment left by this customer.
22/03/11
Great Service cannot fault
22/03/11
No comment left by this customer.
22/03/11
Excellent service what more can i say
22/03/11
No comment left by this customer.
22/03/11
good
22/03/11
Excellent service - again! Would be great if you could look into providing a cheap service for items over 1.5m long too. Not heavy just long
22/03/11
No comment left by this customer.
22/03/11
No comment left by this customer.
22/03/11
Parcelmonkey are great, problems are usually with the couriers, (esp Citylink at the mo!) so not Parcelmonkey's fault!
22/03/11
Very good service. Thank You
22/03/11
No problems this time.
22/03/11
Great service, easy website.
22/03/11
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