-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,869 reviews.
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
everything was great and easy!
23/11/11
Wish I had discovered Parcel Monkey a long time ago! Payment/collection so simple and delivery on time. Would highly recommend.
23/11/11
The parcel was collected, and arrived on time. But it was in bad condition, it was a long cardboard box with plastic strapping & packed well
23/11/11
The item was not collected originally due to packaging. Driver said he would return following day to collect but didn't.
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
same day pick up if booked before a certain time would be brilliant!!
23/11/11
Good on time
23/11/11
Why not fill out the pro forma form automatically based on the details already provided?
23/11/11
No comment left by this customer.
23/11/11
An email or text to say the parcel had been delivered would be useful. Otherwise fantastic service!
23/11/11
Give options for pick-up time
23/11/11
Very much on time and very speedy delivery. Thanks
23/11/11
Always on time and reliable. Not to mention good value. Thanks.
23/11/11
TERRIBLE NOT EVEN PICKED UP YET!!! WHEN I CALLED WAS TOLD IT WOULD HAVE TO BE REBOOKED FOR ANOTHER DAY AND CUSTOMER NOT HAPPY WAITING IN!!!
23/11/11
Had an initial problem with driver not being able to find us but sorted it out.
23/11/11
No comment left by this customer.
23/11/11
Brilliant service fast reliable efficient all anyone could ask for from a courier service oh and did I say very cheap and competitive price
23/11/11
It appears the car wing which i had delivered has been damaged...even though i did state, handle with care..
23/11/11
Our Response: Please check the prohibited items list before booking, they serve not only to stop dangerous goods but also advise against sending items unsuitable for carriage with a courier service.
very pleasant, arrived after the time I asked
23/11/11
No comment left by this customer.
23/11/11
can you offer service where I drop off at depot as this is sometimes easier. I do this but we cant seem to be able to cancel the pickup
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
Top class service, parcel collected and delivered on time.
23/11/11
Ordered wed morning,parcel collected at 8.30am following day & delivered by 10am fri morning.Staff were freindly/polite excellent service.
23/11/11
The last delivery was attempted 2 or 3 times before before business hours! Also ordering for same day collection is not good enough
23/11/11
No comment left by this customer.
23/11/11
lot
23/11/11
Found the service good, reliable collection and delivery.
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
great service as always
23/11/11
Excellent as always have recommended to many
23/11/11
Easy and saved me a few quid AND a trip to the post office!
23/11/11
No comment left by this customer.
23/11/11
No comment left by this customer.
23/11/11
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more