We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,558 reviews.
Parcels collected on time and delivered on time, good communication, all at a great price.
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
Excellent service & value for money, staff very friendly, helpful & efficient
10/01/12
No comment left by this customer.
10/01/12
absolutly usless charge me a money never picked up parcel still waiting 7 days allredy for next day delivery
10/01/12
Thank you for the excellent service at the most competative price! Collected promptly & delivered next day as promised !!
10/01/12
very good speedy, great price and lay out of web site. Easy to use keep it up : )
10/01/12
Very efficient service. I have used your company many times now & you always collect when you say you will & deliver promptly.
10/01/12
Excellent service, item was delivered first thing following morning
10/01/12
all good, very happy with you, will come back every time if i need it !!
10/01/12
GREAT SERVICE AS USUAL
09/01/12
GOOD
09/01/12
Reliable service at a modest price
09/01/12
No comment left by this customer.
09/01/12
Great name - early pick up, on time delivery just what i'd expect from a monkey
09/01/12
My service was perfect, Thanks. Some people have said if your barcode is not readable then you parcel can not be processed. Needs manual way
09/01/12
No comment left by this customer.
09/01/12
No comment left by this customer.
09/01/12
Order placed 10 pm, parcels collected by 9.30 am, delivered the next day, even on a 3-day service. Can't fault PM or CityLink
09/01/12
It would be useful to have smaller time slots for collection
09/01/12
one collection was collected 3 days later than booked!
09/01/12
always fab thanx
09/01/12
Item was damaged when it arrived at destination. I've had to send a refund!!!
09/01/12
No comment left by this customer.
09/01/12
good service as usual but much simpler with parcel force than dhl parcel force bring their own labels ,much easier for me
09/01/12
We still have some refunds waiting to be confirmed
09/01/12
The parcel was not collected on the day it was booked, i wasnt notified of this! Very POOR customer service!
09/01/12
No comment left by this customer.
09/01/12
No comment left by this customer.
09/01/12
When the driver picked up, he was a little put out at being asked to sign for the parcel saying he had never had to do that before
09/01/12
Great, all done! Thank you
09/01/12
Our parcel to Chicago was picked up the next day and delivered promptly, overall an excellent 5 star service.
09/01/12
Parcel was not collected on the specified day so had to be rearranged causing a great deal of hassle!
09/01/12
Glitch in service over Christmas, but now back to very good
09/01/12
No comment left by this customer.
09/01/12
No comment left by this customer.
09/01/12
No comment left by this customer.
09/01/12
Include a add to Address book button when completing the delivery address rather than having to add to the address book first
09/01/12
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