We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
No comment left by this customer.
24/12/11
No comment left by this customer.
24/12/11
did not collect as agreed - was a day late !
24/12/11
Excellent service. Many thanks.
24/12/11
No comment left by this customer.
24/12/11
Parcel Monkey together with City Link are the best we have used; here @ Smart-Things Excellent service,would always recommend!!
24/12/11
No comment left by this customer.
24/12/11
great service, love parcel monkey. just wish i could order some citylink mailing bags so i can benefit from your £4.85 service.
24/12/11
Your service could not be improved. There is no way you can improve a service that is a 100% class service.
24/12/11
Parcel delivered in the time frame promised. Thank you
24/12/11
This is the first time I have used this company. We were very impressed with the quick service, also alot cheaper than Royal Mail. Thank you
24/12/11
No comment left by this customer.
24/12/11
Simple to use, and very effective. Would prefer an option to have saved pick-up addresses, as I only ever use two, but have to re-input.
24/12/11
prompt service and easy to use
24/12/11
No comment left by this customer.
24/12/11
Parcel Monkey - no problem, City-link not collected, had to take it to depot myself, but delivered on time
24/12/11
i used you last year and wasnt exactly chuffed but this year you did exactly what it said on the tin, nice one well done!
24/12/11
No comment left by this customer.
24/12/11
VG but London consignment took 2 days & CityLink driver delivrin nextdoor to me didnt realise he needed 2 collect 3 from me 'til I told him!
24/12/11
very speedy delivery, thankyou
24/12/11
email off buyer,handle on new guitar case badly damaged.buyers email available if required,
24/12/11
Always a pleasure to do business with you. Merry Chrismas to all at Parcel Monkey
24/12/11
V poor communication,V poor customer service, no response to my complaints, solved the problem myself, still waiting for feedback from you
24/12/11
I was very happy with your prompt service
24/12/11
Pressed poor by mistake, everything was fine.
24/12/11
No comment left by this customer.
24/12/11
PERFECT COURIER NEVER HAD ANY PROBLEMS EVER
24/12/11
great service. Merry Christmas
24/12/11
No comment left by this customer.
24/12/11
5 parcels send on 19th dec., all of them received on 20th dec., better than last christmas.
24/12/11
VERY POOR . TOOK YOU THREE DAYS TO COLLECT. BOOKED SUNDAY ORIGINALY. DIDNT COLLECT TILL WEDNESDAY. MUST BE THE CHRISTMAS PERIOD.
24/12/11
Should have been next day delivery but they took two days.
24/12/11
efficient and very reliable, many thanks. I would use again, my item arrived in perfect condition.
24/12/11
6 Days after parcel picked up by Courier they have still not attempted delivery!. No answers and missing Xmas Present. AWFUL!!!!
24/12/11
No comment left by this customer.
24/12/11
a collection time would help
24/12/11
excellent service as always
24/12/11
absolutely fabulous the customer service second to non the value brilliant your driver at collection a joy to work with
24/12/11
No comment left by this customer.
24/12/11
Perfect.
24/12/11
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