We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
im happy with your service. cheapest quote i received. only thing was i was expecting delivery on monday but it didnt arrive until tuesday
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
Really good efficient service, thankyou.
22/12/11
as usual no problems. happy days . A+
22/12/11
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22/12/11
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22/12/11
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22/12/11
would help if we had a morning or afternoon pickup instead of all day. Otherwise EXCELLENT
22/12/11
No comment left by this customer.
22/12/11
Just as scheduled thanks
22/12/11
No comment left by this customer.
22/12/11
I am disappointed that a delivery was not done when the driver had the client mobile number and then had a email sent to me
22/12/11
eaasy to organise much better service than standing in long post office queues
22/12/11
Delivery v. speedy on this occasion.
22/12/11
excellent service -used three times -delivered on time every time-will use again - well done parcel monkey - well done citylink
22/12/11
ring when nearby to pick or deliver items if is possible
22/12/11
Perfect. Collected on time by polite driver - dropped off on sched. in A1 condition, and it was the cheapest quote. Will def. use again
22/12/11
No comment left by this customer.
22/12/11
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22/12/11
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22/12/11
GOOD TRACKING SYSTEM.
22/12/11
very happy thank you
22/12/11
first class ,, email of tracking number woul be useful , maybee
22/12/11
I am always happy with your service only disappointed that I find it difficult to get you to collect from one of my saved addresses.
22/12/11
Due to be next day delivery. Picked up 16/12 and delivered to recipient 22/12!
22/12/11
You were late in picking up the parcel, no information given. I waited in all weekend. It was picked up late on Monday. Ripped in transit!
22/12/11
Delivered within timescale asked for, but would arrange a call for both ends 1 hour area of delivery/collection only way i would improve
22/12/11
You did exactly as you said. Very speedy and easy. Merry Christmas!
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
Excellent service.
22/12/11
Parcels not collected till 3 days after I booked it now one has been delivered, the other has gone missing at the Courier delivery depot
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
When a collection is missed by the driver it should automatically be reallocated for collection the next day - not cancelled
22/12/11
great collection and delivery always use your services
22/12/11
Cannpt think on ways of improvement, three days to get to New Zealand is unbelievable. Well done to everybody
22/12/11
verypleased good service
22/12/11
horrific service. didnt turn up now im told its 4th jan before you can collect! its only 22nd dec?
22/12/11
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