We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,555 reviews.
Not collected as arranged,had to speak to Parcel Force to sort out your error in not infrorming them in time.Wont use again.
06/01/12
excellent
06/01/12
Excellent Service as usual - well done !
06/01/12
My parcel has not been picked up for 2 days by Courier, I can not be stuck at home for so long so had to cancel collection. Disappointed.
06/01/12
thanks
06/01/12
Quick and easy to use... Even at a very busy time of year... Thanks
06/01/12
No comment left by this customer.
06/01/12
as normal i asked for a call from courier befor pick up instead i get one when there dropping the parcel off
06/01/12
i could not believe that the parcel arrived within 24 hours. driver was charming, very polite. thank you pleased i found a reliable service
06/01/12
it would bebetter if Nightfreight could let you know it had been delivered you shouldn't haveto contact customer!
06/01/12
Very Happy with this service & the Collection Driver ~ 5 Star
06/01/12
No comment left by this customer.
06/01/12
Please could you contact me regarding order number 730741. This item was damaged in transit. This item was being returned to the warehouse.
06/01/12
Our collection due to be picked up on Tuesday 3rd is still here on Friday 6th!!
06/01/12
No comment left by this customer.
06/01/12
Perfect: I used the City Link next day service to deliver an 8kg package (eBay sale) the week before Xmas - spot on!
06/01/12
Very fast pick up and delivery and the parcel was obviously very well looked after while in your care!
06/01/12
The service is very convenient with door to door collection & delivery. Also with easy to use quotes and easy to use online tracking
06/01/12
No comment left by this customer.
06/01/12
When Courier dont do what they are supposed to do, you should do something, not just pass the problem on to your customers
06/01/12
Always delivering a First class service
06/01/12
No comment left by this customer.
06/01/12
Brilliant as ever, many thanks!!!!
06/01/12
Good service
06/01/12
i paid extra for two parcels to be deleverd on saturday they did not turn up till wednesday bad service from Courier need refund
06/01/12
very good service always on time and i will use again as i have before,many thanks..
06/01/12
Fast service thank you
06/01/12
Was picked up as arranged. Next Day Delivery as was arranged. Youre my only courier service I will ever use, thanks.
06/01/12
No comment left by this customer.
06/01/12
No comment left by this customer.
06/01/12
picked up on time but not sure on arrival time as not heard bk from customer as yet,
06/01/12
Once again, an excellent economic service. Thanks.
06/01/12
The pick up was never made and I was never able to send my parcel. Disappointed.
05/01/12
would be good if you could book a Am /PM pick up slot or even a designated time slot ,for a pound extra it would be worth it
05/01/12
excellent, just waiting for the receiptent to produce a response, he's had it two days now. Thank you
05/01/12
No comment left by this customer.
05/01/12
Item was not collected on the specified day , It was collected the next day.
05/01/12
i used parcel force this time instead of dhl simply because i didnt need to be printing labels etc parcel force brought their own great !
05/01/12
Use your service regularly. as always fast and reliable :)
05/01/12
All excellent. Well done!
05/01/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
