We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
Package not received on delivery date. Advertised as next day delivery.
13/01/12
Fabulous service, easy to book and easy system to use. Would benefit if you had a "text" system where you gave an hour time slot for collec
13/01/12
timely & cost effective service, particularly from Isle of Man; online tracking could be more comprehensive
13/01/12
No comment left by this customer.
13/01/12
good service.
13/01/12
Very happy with service, cost effective, fairly easy process., I have been recommending you to friends & family, keep it up!
13/01/12
No comment left by this customer.
12/01/12
Collection was due 2 days ago , still not collected spent 2 hours on the phone and paid someone to wait in ! Business opening Monday !!!
12/01/12
No comment left by this customer.
12/01/12
As always a fantastic service each and everytime
12/01/12
great service
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
Best courier service I've used. Always recommend you to other people!
12/01/12
No comment left by this customer.
12/01/12
No problems, very good service
12/01/12
No comment left by this customer.
12/01/12
Always look to improve - evolve or die
12/01/12
No comment left by this customer.
12/01/12
Very good fantastic service thank you
12/01/12
Did not turn up for the collection at anypoint and impossible to get hold of.Unrealiable service!Very dissapointed.Appreciate a full refund
12/01/12
Fantastic as ever see you soon
12/01/12
No comment left by this customer.
12/01/12
As always, a very good service!
12/01/12
I would of liked more space to give details to the driver regarding pick up and safe place for delivery in case I was out
12/01/12
No comment left by this customer.
12/01/12
8 days since taking may parcel and the recipient has still not recieved it! parcelforce use the post man in china rather than a courier!
12/01/12
speedy, efficient delivery
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
no problems ... excellent service ...many thanks
12/01/12
No comment left by this customer.
12/01/12
No complaints, good professional service, I find the local driver very reliable. Thank You
12/01/12
Excellent and reliable service. Will use again.
12/01/12
Parcel was to be collected on Thursday, and delivery for friday. Parcel Del today, and delivery driver was very polite and helpful. AAA++
12/01/12
Swift service and collected/arrived on time and it perfect condition. Thanks once again for a great service.
12/01/12
No collection when promised, or the day after. Finally collected four days late.
12/01/12
collected and delivered as promised - thankyou
12/01/12
No comment left by this customer.
12/01/12
Driver called but failed to collect even though I was in all day! Collection was not automatically re-booked thus causing further delay
12/01/12
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