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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,881 reviews.
VERY GOOD
05/12/11
Great Service thank you, will use again.......
05/12/11
Didn't turn up on the day booked. No contact made as to why not. Turned up the next day to collect parcel.
05/12/11
just gets betterrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
05/12/11
No comment left by this customer.
05/12/11
city link sent two drivers separately to collect otherwise excellent
05/12/11
Perfect service - thank you
05/12/11
Great competitive service.Easy to use. Works every time. Highly recommended.
05/12/11
Prompt pick up and prompt delivery, brilliant service
05/12/11
Everything was great your end. The City Link courier was a bit abrupt but he ho we can't always have good days. A+
05/12/11
Great service and very easy A++++
05/12/11
After initial hiccup, courier very helpful, speedy and courteous, unlike the shower of Sh!7e in Liverpool - thanks!
05/12/11
Great, again!
05/12/11
Great Service
05/12/11
nightfreight are terrible - still not recieved parcel and you do not offer help or tracking
05/12/11
All good. Can't think of a way you could improve things. Perfect!
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
I'm impressed with the service. Thank you !
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
I shopped around and chose Parcel Monkey as it was the cheapest. The service was fast and efficient. Very pleased will use again.
05/12/11
No comment left by this customer.
05/12/11
Collected on the date that you said you would. Thank you.
05/12/11
Easy to use and prompt collection - perfect!
05/12/11
Cannot fault the service. Thank you.
05/12/11
No comment left by this customer.
05/12/11
Only prob was that I had to wait in all day for the parcel to be collected a time would have been good, other than that an excellent service
05/12/11
THE SERVICE WAS EXCELLENT,THE DRIVER WHO COLLECTED MY PARCEL WAS VERY FRIENDLY,MY DAUGHTER SAID THE DELIVERLY DRIVER WAS VERY HELPFUL
05/12/11
No comment left by this customer.
05/12/11
It seems lately I have had a few mistakes with my orders being delivered one day late, it seems the service is going down hill
05/12/11
No comment left by this customer.
05/12/11
Great with city link
05/12/11
No issues, thanks for another parcel delivery.
05/12/11
more specific collection time would be great
05/12/11
I have used Parcel Monkey on several occasions. Parcels are always collected and delivered when you say they will be.
05/12/11
grwat service as always
05/12/11
No comment left by this customer.
05/12/11
Just waiting for the recipient to now collect the parcel from the depot!
05/12/11
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