We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Very good service collected and delivered as promised
24/01/12
Excellent service. Will use again.
24/01/12
Package was not collected on the day. Customer urgently waiting. Package collected following day with another order- 2 vans arrived!!
24/01/12
No comment left by this customer.
24/01/12
Parcel collected and delivered on time.
24/01/12
No comment left by this customer.
24/01/12
I'm afraid the 2-3 days quoted for delivery to France turned out to be nearly a week. The ordinary post would have been quicker.
24/01/12
No comment left by this customer.
24/01/12
No comment left by this customer.
24/01/12
No comment left by this customer.
24/01/12
No comment left by this customer.
24/01/12
Next day delivery as promised - excellent service
24/01/12
No comment left by this customer.
24/01/12
thankfully normal service resumed and delivery was perfect - thank you
24/01/12
Excellent service once again, wouldnt use anyone else now for larger, bulky items, great value. A+++++++++++++
24/01/12
unfortunately on this occasion the parcel was not labelled by the driver and took 10 DAYS to be delivered - disgraceful
24/01/12
No comment left by this customer.
24/01/12
Excelllent. Would use again and recommend to others.
24/01/12
Good service and tracking of parcel. Only neg point would be that no info given on my parcel pick up time. Had to wait in until driver came.
24/01/12
No comment left by this customer.
24/01/12
nothing can be improved.excellent service thankyou
24/01/12
Thank you, the parcel came fast and safe. Would be better to know the time of collection.
24/01/12
collected on day of collection, but would be good if an eta could be given then you do not have to wait in all day
23/01/12
AMAZING SERVICES!!!!
23/01/12
Excellent service as always. Thnx
23/01/12
No comment left by this customer.
23/01/12
I would like to be able to choose "drop off at depot" instead of scheduling a collection date. Otherwise perfect.
23/01/12
No comment left by this customer.
23/01/12
No comment left by this customer.
23/01/12
One of many times I've used you PM, as per norm - top service, just keep it up!!!
23/01/12
the package was collected a bit later than expected, however the service was value for money and goods arrived in sound condition
23/01/12
ok
23/01/12
No comment left by this customer.
23/01/12
No comment left by this customer.
23/01/12
very pleased - no problems - same driver who is courteous and pleasent.
23/01/12
A+++++++++++++
23/01/12
good service
23/01/12
No comment left by this customer.
23/01/12
fantastic service, attempting to offer a more specific pick up time would be fabulous :)
23/01/12
price seems to have increased and service got slower?
23/01/12
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