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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,890 reviews.
Delivery man didn't use the hoist to lower the wooden filling cabinet, he said hoist was hassle! Slight damage to unit as he s****ed it down
06/12/11
Fantastic service! Cheap and arrived so quickly! 1 of my items broke during transit, however Parcel Monkey do recommend packaging well!
06/12/11
Parcel was delivered ONE day late ( LXV24239 )
06/12/11
good service the need to input the post code several times is anoying
06/12/11
Your service was excellent but City Link managed to damage the item despite advising them to handle with care.
06/12/11
Phone number would be handy!
06/12/11
all good
06/12/11
very very good... great site very easy to use
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
Excellent service, very good system and always on time to pick up. You guys deserve a lot of praise. I hope this great service will continue
06/12/11
Reliable-as always
06/12/11
No comment left by this customer.
06/12/11
It would be good to have some idea of when your parcel will be collected, we had no idea what the time frame was.
06/12/11
I can honestly say that this company has always served me very well, cheap ,reliable, 100% dependable
06/12/11
FAST, RELIABLE WITH FRIENDLY AND HELPFUL DRIVERS
06/12/11
No comment left by this customer.
06/12/11
collected on time, delived the next day, great company always use them, have tried others and this is the best
06/12/11
x
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
Thank you for the post code look up feature which saves a little time
06/12/11
brilliant, have used u before and you continue to impress, i mean £7 to send a 10 kg box from england to wales 2 day tracked, fab
06/12/11
If you could give some idea of a pick up time that would be ideal, it saves waiting in all day for the courier
06/12/11
PM was recommended by and eBay customer. Not only is the service quick, goods are collected and the cost is incredible low. Very well done
06/12/11
Couriers did not respect collecting time and I have to take parcels to their warehouse by ourselves
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
very good rates & a first class service
06/12/11
BRILLIANT
06/12/11
Some of the prices are not as competitive as your competitors. Paypal payment not offered. Parcelforce information not accurate.
06/12/11
I've sent things with you quite alot now & have never been let down.I won't use any other couriers as you are so reliable all round.
06/12/11
No comment left by this customer.
06/12/11
Everything went smoothly, as usual. Best choice, best price, reliable and responsive.
06/12/11
my parcel was not collected on date booked and had to rebook for a second date collection
06/12/11
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06/12/11
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