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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,889 reviews.
Really fast, efficient service!
06/12/11
Very swift International service
06/12/11
Picked up and delivered as stated at a very reasonable price, will use again
06/12/11
No comment left by this customer.
06/12/11
very good service. great value for money.
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
I was a bit late to get pick-up the next evening, but I still found the service Very Good. Continue to keep the prices low. John.
06/12/11
Excellent service from start in the UK to finish in the US - and very good value too.
06/12/11
website easy to use - driver very good - polite and helpful
06/12/11
Top job as usual & City Links, 5 stars
06/12/11
Excellent service: on time and friendly staff
06/12/11
No comment left by this customer.
06/12/11
Great service but would be even better if we could book a time slot for collection even am or pm would be better.
06/12/11
Parcel Monkey were excellent, however the carrier beat the parcel to a pulp :-(
06/12/11
No comment left by this customer.
06/12/11
The slot: too long! - Give a chance to the client to choose morning or afternoon and inform the client at least 1 hour in advancece
06/12/11
Prompt pick up, prompt delivery. thankyou will be using parcel monkey again, Merry Christmas!!
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
great service, the driver was from city link and he was r
06/12/11
arrived ontime and in one piece
06/12/11
Very good, reliable service as in previous jobs.
06/12/11
frist class service many thanks
06/12/11
No comment left by this customer.
06/12/11
Parcel not collected & now wont be collected til tomorrow.It was supposed to be next day collection,waited in all day for you not to arrive.
06/12/11
No comment left by this customer.
06/12/11
Parcel Monkey, you are already OUTSTANDING, excellent service everytime, well done
06/12/11
DISGUSTING SERVICE,CLAIMS FOR DAMAGE IS A JOKE,DO NOT PAY FOR EXTRA INSURANCE AS THEY WILL NOT PAY OUT ON ANY CLAIM!!!!!!!!!!!!!!!!!!!!!!!!!
06/12/11
I can,t fault your service and would recommend it to anyone. What about South Africa??
06/12/11
excellent service
06/12/11
Very quick and reasonable cost for parcel delivery
06/12/11
fast, great service
06/12/11
No comment left by this customer.
06/12/11
No comment left by this customer.
06/12/11
customer very happy which makes me happy too - only just started my business so happy customers is essential.
06/12/11
i thought it was very easy from the start to the final pick up, top service 10/10
06/12/11
Another successful delivery, great service with pleasant people, thank you very much
06/12/11
Delivery man didn't use the hoist to lower the wooden filling cabinet, he said hoist was hassle! Slight damage to unit as he s****ed it down
06/12/11
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