We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
One of the parcels was a sega dreamcast and it broke in transit; it was boxed carefully with adequate packaging but must have had a knock.
18/01/12
Fast, value for money and easy way to send parcels, thanks
18/01/12
No one came to fetch the parcel for 2 days, no phonecall or email, nothing.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
Recommended by Amazon - will only use Parcel Monkey in future! Well done.
18/01/12
No comment left by this customer.
18/01/12
Excellent service, excellent price. Thanks
18/01/12
Hi, I can confirm that I am very glad to use your services. I have received perfect support and service. Thank you
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
i am very happy with your service it was on time and the driver was pleasant and im also happy with the cost too very good
18/01/12
Reply to emails when making damage claim
18/01/12
great!
18/01/12
No comment left by this customer.
18/01/12
Whilst i very much approved of the user friendly info on the website my parcel was sent to the wrong depot delaying arrival by 24 hours
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
I have had some problems when it came to payment but probably my computer set up so no complaints to speak of. A value for money service.
18/01/12
near half the price of Parcelforce direct and in Holland exactly to schedule - great
18/01/12
Very pleased this service was available at short notice
18/01/12
we packed the parcel really well but one of the plastic items was cracked right through when it arrived
18/01/12
Superb, very friendly courier service, would be happy to recommend to others
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
Excellent service will use again
18/01/12
You need to stop using CityLink as there are useless, they loose parcels, always collecting late & lie to their customers.
18/01/12
always been a great service, will continue to use.
18/01/12
No comment left by this customer.
18/01/12
Perfect as always, especially as I have learned that I can deliver to depot rather than having to wait in all day for collection.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
Easy to set up delivery. Collected on time. Delivered on time. Acceptable cost
18/01/12
As always - reliable and convenient!
18/01/12
We were completely happy with the service from Parcel Monkey. The parcel was collected when they said.
18/01/12
Excellent service!
18/01/12
No comment left by this customer.
18/01/12
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