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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
Failed to turn up! Had to rebook!
07/12/11
No comment left by this customer.
07/12/11
No comment left by this customer.
07/12/11
very good fast and efficient.
07/12/11
No comment left by this customer.
07/12/11
Your service was very good and my parcel was delivered to my friend in Holland within 4 days - thanks.
07/12/11
Perfect as usual.
07/12/11
No comment left by this customer.
07/12/11
Well done & thanks
07/12/11
Normally hassle free but when a problem does arrive it takes way too long for an answer from the support centre, really not acceptable.
07/12/11
No comment left by this customer.
07/12/11
Brilliant service: parcel collected when arranged, and delivered from Oxfordshire to Dundee next morning, for less cost than Royal Mail !
07/12/11
No comment left by this customer.
07/12/11
Make sure the city link collection driver sign the collection note correctly not just a scribble
07/12/11
Everything was fine---collected and delivered on time and safely.
07/12/11
A good efficient service , good value for money Thank you
07/12/11
No comment left by this customer.
07/12/11
collection and delivery as promised - excellent service at a great price.
07/12/11
will defo use u again... fantastic service,great price!
07/12/11
Service not tracked to delivery. Still don't know if delivered. E-mail from us ignored. Thought you couldn't get worse but you have
07/12/11
No comment left by this customer.
07/12/11
No comment left by this customer.
07/12/11
Always works a treat. Thankyou.
07/12/11
No comment left by this customer.
07/12/11
No comment left by this customer.
07/12/11
parcel monkey is about the cheapist and fastest around many thanks
07/12/11
Failed to collect had to rebook so delivery including weekends took 5 days instead of 1
07/12/11
brilliant easy way to send parcels without the hassle of the post office queues.will use again thanks
07/12/11
Thank you for picking up parcels next day after missing courier
07/12/11
Though I was warned about P M unreliability The service in this case was perfect. Lack of phone contact is seriously offputting, change this
07/12/11
nice to find an online parcel co that works online not like all the rest long live parcel monky timed pickups would be handy
07/12/11
No comment left by this customer.
07/12/11
Always efficient! thanks.
07/12/11
usual top service
07/12/11
really happy with your service and citylink couriers
07/12/11
No comment left by this customer.
07/12/11
No comment left by this customer.
07/12/11
no improvement required
07/12/11
Top Service - as usual !
07/12/11
I got a quote for delivery to finland - when booking quote was doubled - extremely annoyed and out of pocket. Very very poor.
07/12/11
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