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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,818 reviews.
The service is very convenient with door to door collection & delivery. Also with easy to use quotes and easy to use online tracking
06/01/12
No comment left by this customer.
06/01/12
When Courier dont do what they are supposed to do, you should do something, not just pass the problem on to your customers
06/01/12
Always delivering a First class service
06/01/12
No comment left by this customer.
06/01/12
Brilliant as ever, many thanks!!!!
06/01/12
Good service
06/01/12
i paid extra for two parcels to be deleverd on saturday they did not turn up till wednesday bad service from Courier need refund
06/01/12
very good service always on time and i will use again as i have before,many thanks..
06/01/12
Fast service thank you
06/01/12
Was picked up as arranged. Next Day Delivery as was arranged. Youre my only courier service I will ever use, thanks.
06/01/12
No comment left by this customer.
06/01/12
No comment left by this customer.
06/01/12
picked up on time but not sure on arrival time as not heard bk from customer as yet,
06/01/12
Once again, an excellent economic service. Thanks.
06/01/12
The pick up was never made and I was never able to send my parcel. Disappointed.
05/01/12
would be good if you could book a Am /PM pick up slot or even a designated time slot ,for a pound extra it would be worth it
05/01/12
excellent, just waiting for the receiptent to produce a response, he's had it two days now. Thank you
05/01/12
No comment left by this customer.
05/01/12
Item was not collected on the specified day , It was collected the next day.
05/01/12
i used parcel force this time instead of dhl simply because i didnt need to be printing labels etc parcel force brought their own great !
05/01/12
Use your service regularly. as always fast and reliable :)
05/01/12
All excellent. Well done!
05/01/12
No comment left by this customer.
05/01/12
Excellent service as usual
05/01/12
A swift and efficient service.
05/01/12
No comment left by this customer.
05/01/12
first collection was missed but rebooked without any problem so I am quite happy
05/01/12
very impressed with how quick they pick it up and delivered will definately be using parcel monkey again
05/01/12
No comment left by this customer.
05/01/12
No comment left by this customer.
05/01/12
Unable to contact help desk, parcel still scheduled for collection on tracker 04.1.12 but remains un-collected 2 days later!!
05/01/12
No comment left by this customer.
05/01/12
good i like you you are cheap
05/01/12
No comment left by this customer.
05/01/12
Pick up happened really promptly delivery was a little bit slower but goods were fragile and none were damaged
05/01/12
Very handy service would use again.
05/01/12
Excellent service. Driver couldn't find destination address at first but I believe it was very difficult to find. He got there in the end. G
05/01/12
excellent all round
05/01/12
Reliable and efficient - couldn't ask for more
05/01/12
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