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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
very fast pick up and delivery they are verygood
08/07/12
I paid for next day or money back it turned up a day late
08/07/12
Our Response: Sorry to read that. Please contact our support team who will refund you for this failure.
Simply 1st class service from start to finish.Many thanks from all @ MobileCarAudioUk
08/07/12
Thank you.
Brilliant service, I have another parcel to go out this week, so will book Parcel Monkey again.
08/07/12
Fab service and receipient was rally happy, Would like a am or pm time for pick up but other than that it was excellent!
08/07/12
Excellent quick delivery
08/07/12
No comment left by this customer.
08/07/12
excellent service thanks
08/07/12
Great srvice, collected on time, delivered next day as per insructions,fantastic vaue for money,keep up the good work.
08/07/12
I use this company on a regular basis & the service I receive is always great - Thank you
08/07/12
That's music to our ears!!
did not pick up on the day, so parcel was late for delivery
08/07/12
No comment left by this customer.
08/07/12
Service is fine already
08/07/12
No comment left by this customer.
08/07/12
Citylink arrived a little late in the afternoon but no problems with service.
08/07/12
No comment left by this customer.
08/07/12
Collected and delivered when asked for - can't ask for more than that!
08/07/12
excellent as usual. thanks!
08/07/12
it was really good thank you
08/07/12
Excellent service using Parcelforce. AAAA+++++
08/07/12
GOODS WERE DELIVERED AS PROMISED-A *********
08/07/12
I was very unhappy with the service provided from Courier. They failed to collect the parcel I had paid for a next day service and didn't
08/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Terrible service ,,parcels late delivered, wouldn`t recommend your service to anyone, unhelpful phone staff just topped it ,,,,Goodbye
08/07/12
Service great,just too expensive
08/07/12
Our Response: We still offer the best prices for City Link despite their price increases implemented to all in March.
No comment left by this customer.
08/07/12
ALWAYS GOOD
08/07/12
Pick up very prompt,del on time
08/07/12
excellent service, will definately use again.
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
The whole process was simple and easy to understand, would recommend to anyone as it is in my opinion a brilliant service.
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
Very Quick Service Picked up when they said they Would *****
08/07/12
All cool.
08/07/12
Worked like a dream. Zero problems and a bargain too! Why go elsewhere?
08/07/12
Cheers and we think the same too!!
always a very good service,
08/07/12
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