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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,871 reviews.
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
The Edinburgh office didn't send the right paperwork with the parcel, so it still hasn't arrived - so I'm not happy.
09/07/12
Missed collection again
09/07/12
Did everything you said you would- great quote, great service.
09/07/12
I can't think of any thing that was wrong, so no improvement needed, unless you would like to pay us!
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Good
09/07/12
ur not as good as u used to be...lately ive had missed collections and deliveries...have considered goin elsewhere but will c how things go
09/07/12
If the courier fails to collect or deliver it would happen whoever you choose to book with offering their services. Having said that we are sorry this has happened and would like to apologise on behalf of the courier concerned.
No comment left by this customer.
09/07/12
A first class and reliable service
09/07/12
I would have liked to have known a more precise time on the day of pick up.-even a.m or p.m would be better than not knowing.
09/07/12
No comment left by this customer.
09/07/12
Never used you before so very pleased with an excellent service, will certainly use you again!
09/07/12
Thanks very much for making you first order with us and please spread the word :-)
Nothing can improve your service, it was great. AAA+++ Thanx! :-)
09/07/12
No comment left by this customer.
09/07/12
I was really impressed with the srvice. Very easy to order and collection and delivery was very good. Will use this service again.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Arrived on little Greek island only a week after collection from UK. Excellent service.
09/07/12
Fantastic news!!
The job was not collected at all. I'm waiting for compensation
09/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. Rest assured we will take this matter up with them and you will be fully refunded.
Collection and delivery went very smoothly. Prices as usual were very good. It's very easy to order a collection from anywhere. thanks
09/07/12
Collection time wasn't overly clear
09/07/12
was satisfied with the service I got, thank you.
09/07/12
No comment left by this customer.
09/07/12
fantastic service, fast , cheep and it turns up in one piece , I will use again and strongly recomend to anyone
09/07/12
No comment left by this customer.
09/07/12
Good service,however could do with tracking on the parcel.
09/07/12
Full tracking with this carrier will come later in 2012.
Very helpful and efficient as always
09/07/12
I'd never used a parcel courier service before, but it was very simple and cost effective. Parcel received at other end on time. Thumbs up!
09/07/12
That's fantastic news, thank you very much.
No comment left by this customer.
09/07/12
Please read my correspondence,I don't know how you have the cheeck to ask how did you do this time
09/07/12
Our Response: Booked on the 25th June, collected on the 26th and delivered on June 27th so we are not sure what you mean?
Parcel arrived on time but was expensive to send such a light item
09/07/12
Excellent!
09/07/12
Seamless collection & delivery, arrived exactly as stated. Thank you
09/07/12
Efficient and customer service is excellent.
09/07/12
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