We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Really appreciated all your arrangements for collection, plus being kept informed along the way by email. A great service. Thanks.
24/10/12
No comment left by this customer.
24/10/12
Really pleased with every aspect of the service, again.
24/10/12
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
Good all round service. One little thing I asked for a morning collection and the courier came slightly past 12. Other than that perfect.
24/10/12
You can request this but there is no guarantee as it's dependent on the drivers planned route.
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
There's such a big price difference between the various couriers, so Parcel Monkey is a great idea. Thanks.
24/10/12
please do something about phoneline expenses, to calls to yoru numbers and helping on collection times, thnx.
24/10/12
I provided the correct address and was quoted for delivery Thursday a week ago. I received mail and my reply was simply ignored.
24/10/12
Parcel force have still not been to collect the parcel
24/10/12
Very Good service Thank You
24/10/12
so far so good - many thanks
24/10/12
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
good delivery and polite courier thanks
24/10/12
No comment left by this customer.
24/10/12
Very good. Would use again.
24/10/12
very good service. we have used u before many times and will again
24/10/12
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
Fast and easy enough
24/10/12
No comment left by this customer.
24/10/12
excellent service, we had trouble finding someone who could handle our package but clearly not a problem for you, Thanks
24/10/12
colleccted as arranged delivered when promised; perfect!!!!
24/10/12
No comment left by this customer.
24/10/12
No comment left by this customer.
24/10/12
Very good will definitely use again :D
24/10/12
No comment left by this customer.
24/10/12
great service
24/10/12
Late on a same day collection, told I had to rebook. Then tried to collect at wrong address & make me pay 3rd time after admitting error.
24/10/12
This parcel collected on Weds 17th Oct was not delivered until Mon 22nd Oct. This is unsatisfactory for a next day service.
24/10/12
Excellent service , thank you.
23/10/12
the televison which was delivered is broken into pieces and am planing of taking legal action against Courier for such a poor performance
23/10/12
Our Response: As explained at the time of booking TV's are sent at your own risk. Otherwise what is to stop someone sending a broken TV in the hope that we will compensate them for it?
Excellent service...collected a parcel from Wales and delivered in Greece all within 6 days....great service....
23/10/12
Accurate collection and delivery dates
23/10/12
2nd time I've used parcel monkey, excellent service as usual... Easy, quick and reliable...
23/10/12
Thank you.
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