We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,580 reviews.
The courier didn't come to collect parcel until a day later.
27/10/12
Simple to use website, picked up as promised and delivered promptly. Narrowing the pick up window would always be handy
27/10/12
Never turned up on day due
27/10/12
The driver collected early, as I had requested on his previous visit'
27/10/12
No comment left by this customer.
27/10/12
make it a bit cheaper
27/10/12
No comment left by this customer.
27/10/12
the site was easy to use and the collections and deliveries happened as planned. The prices were reasonable too
27/10/12
No comment left by this customer.
27/10/12
On time and seamless and all for a great price!
27/10/12
Prompt service, reliable, well done
27/10/12
The parcel was picked up a day late so I had to stay in for two days
27/10/12
Good service, although would have been useful to know approx. time of collection. Phone number would have been back-up too.
27/10/12
Very good overall. Will use you again for sure.
27/10/12
excellent, quick and reliable service - thank you!
27/10/12
as expected all done on time and professional
27/10/12
Great service. Quick & simple to arrange.
27/10/12
a perfect service; will definitely use again!
27/10/12
very good service and prompt delivery.
27/10/12
I needed a bulky parcel collecting & delevering , parcel monkey was an easy service to use online, good value for money,& prompt, exccellet
27/10/12
Very good as always
27/10/12
No comment left by this customer.
26/10/12
Very poor service by Courier
26/10/12
Good
26/10/12
Excellent, five stars, my parcel was collected and delivered very quickly, tracking feature very good, will use again
26/10/12
Really easy transaction and delivered on time!
26/10/12
ok
26/10/12
it would really really help having a time slot to know when the courier is coming to pick up the parcel, so my day could not be wasted thanx
26/10/12
No comment left by this customer.
26/10/12
No comment left by this customer.
26/10/12
Great as usual!
26/10/12
No comment left by this customer.
26/10/12
Excellent service, underpinned by sound administraton, clear guidance and well thought through processes and procedure, and good vfm.
26/10/12
easy arrangement, very pleased.
26/10/12
No comment left by this customer.
26/10/12
Give 'mobile phone number' as optional. I don't have one, so had to 'borrow' someone else's number. Otherwise, brilliant!
26/10/12
Very good service, collected on time and delivered next day. Thankyou
26/10/12
The book was easy as always however, yet again, the courier did not turn up to collect
26/10/12
Excellent service, parcel picked up as promised and delivered according to schedule.
26/10/12
A very happy person safely received a large package. Thank you!
26/10/12
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