We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,787 reviews.
No comment left by this customer.
06/07/13
No comment left by this customer.
06/07/13
I am usually very happy with parcel monkey. The courier arrived as planned, a very pleasant man. I had pre booked a large heavy parcel of 25
06/07/13
no comment
06/07/13
A1 as per, don't get better than this.
06/07/13
No comment left by this customer.
06/07/13
no comment
06/07/13
Lost the very first parcel I sent via your service.
06/07/13
no comment
06/07/13
no comment
06/07/13
Gave a competitive quote for sending my parcel, easy to arrange and collected and delivered on time by City Link. Not a bunch of Monkeys!
06/07/13
Arrived at a very convenient time, not too late-not too early. Freindly and efficient service. 5*!
06/07/13
Easy to use. Good service. Very good value for money.
06/07/13
Confused about labels - didn't know you'd bring a bag- confirmation email could tell cuts thid
06/07/13
Your service in U.K very good. Sadly service in Cuba very poor--beyond your control.Can you improve Cuba???
06/07/13
no comment
06/07/13
no comment
06/07/13
no comment
06/07/13
Brilliant service will use again.
06/07/13
excellent service right from booking on line to customer receiving the parcel.
06/07/13
EXCELLENT SERVICE
06/07/13
Great choice of delivery options, reasonably priced and informative. Notification of am or pm pick up time for parcel wld be better. Thank u
06/07/13
no comment
06/07/13
option to request pic up time of parcel would be nice.
06/07/13
The package company didn't deliver on the day they said they would, and just brushed us off..
06/07/13
Pickup early afternoon. Missing 2 hour time slot SMS/call. Tracking upto delivery would also be appreciated.
06/07/13
no comment
06/07/13
Easy to follow instructions. Efficient pick up and delivery. Thank you
06/07/13
Great value, clear and concise user instructions, professional.
06/07/13
Promised 5-7 day delivery and it hasn't arrived after 15 days.
06/07/13
no comment
06/07/13
Very good but almost missed the pick up man because he didn't wait very long. I understand he he's busy though, I'm not a morning person =P
05/07/13
no comment
05/07/13
perfect service- well done!
05/07/13
parcel was lost costing me money and my postings on the ticket service were ignored. won't use again.
05/07/13
no comment
05/07/13
Fantastic efficient and quick service both times!
05/07/13
The parcel was not collected as promised. The carrier said parcel monkey frequently makes these promises. Dissppointed at breach.
05/07/13
Nice simple system, works every time, good price and picked up every time - thanks
05/07/13
Easy to set up easy to use would use again
05/07/13
