We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,291 reviews.
No comment left by this customer.
21/06/13
excellent service, friendly driver, couldn't ask for more, many thanks
21/06/13
I paid for a 48 hour service and was provided with a 5 day service! Will never use Parcel Monkey again.
21/06/13
THE SERVICE WAS AMAZING FOR SUCH A GREAT PRICE - CANNOT FAULT IT AT ALL AND WILL RECOMMEND YOU TO EVERYONE !!!!
21/06/13
Parcel going to Sweden but only tracked up to London depot. Not happy.
21/06/13
excellebt service
21/06/13
Sent 180+ parcels and never had and major problems. Excellent service - keep it up!!!!
21/06/13
No comment left by this customer.
21/06/13
BIT COMPLICATED THE BLOKE BRINGING A BAG BUT SEEMS TO WORK
21/06/13
No comment left by this customer.
21/06/13
Excellent value for money and armchair service
21/06/13
all collected &delivered on time, thanks
21/06/13
First timer very pleased with service will use again - Thanks
21/06/13
great as always, v efficient service. no complaints.
21/06/13
No comment left by this customer.
21/06/13
Great always happy with your service
21/06/13
Delighted with every aspect - clear instructions and communications, timely collection & delivery - unbeatable price. Recommend Highly.
21/06/13
no problems - well handled - everything on time
21/06/13
Smooth and fast
21/06/13
No comment left by this customer.
21/06/13
i have no complaints, but phone support would be useful.
21/06/13
Splendid service, I'm very happy. I arranged for collection for delivery to my home. An email confirmation would be good in such cases.
21/06/13
exelent service well cheaper than anyone else and easy to use
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
Prompt pick up & delivery, reasonable rates to Ukraine where other couriers would not even quote for. Good communications.
21/06/13
My item was returned to the depot, damaged, and parts missing. The communication takes ages on PM website. I will never use you again.
21/06/13
Great service. Really good prices. Will definitely use again
21/06/13
No comment left by this customer.
21/06/13
If you want to improve just collect parcel!!! :(
21/06/13
No comment left by this customer.
21/06/13
I really happy parcel monkey the service, it is professional compare to others competitor. I will give 5 Star.
21/06/13
Good serivce and good value for money
21/06/13
Very good staff. The man collecting my pIt would have been nice to get an email to say my parcel had been delivered
21/06/13
You are very good. It would have been more convenient if the collection time slot could be, say, between 8 to 12 instead of between 8 and 6
20/06/13
first class
20/06/13
No comment left by this customer.
20/06/13
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