We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,291 reviews.
Excellent service
23/06/13
No comment left by this customer.
23/06/13
Top service
23/06/13
No comment left by this customer.
23/06/13
Rubbish, a note that the parcel was abandoned in our garden was left....no parcel
23/06/13
really great service very impressed will use again
23/06/13
All was good apart from the top of one box breaking
23/06/13
Happy with service - but was confused/concerned when got E-Mails to say I had missed my collection, when in fact I booked for Drop Off
23/06/13
No comment left by this customer.
23/06/13
No comment left by this customer.
23/06/13
Delivery in under 24 hours - perfect!
23/06/13
very happy with the service. good price and collected on time.
23/06/13
Very fast and prompt,will use again ,thamks
23/06/13
Collected on time. Good service
23/06/13
no comment
23/06/13
no comment
23/06/13
great service and best price with fast delivery..recommended everyone
23/06/13
No comment left by this customer.
23/06/13
Despite calling at 4.55 pm and again after 7 pm my parcel was not collected at all that day. When I called the first time I was told shouldn
23/06/13
very impressed with the service.
23/06/13
Courier initially went to wrong address - but not PM fault - and was remedied by city link next day
23/06/13
Good service no complaints was easy to arrange and worked well.
23/06/13
Very good service but don't see the need to store card details. For a one off service it is not necessary and feel it could dissuade people
23/06/13
Prompt pickup. No probs. Recomended.
23/06/13
Ok
23/06/13
all fine, 4 days for delivery to germany
23/06/13
No comment left by this customer.
23/06/13
damaged goods again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
23/06/13
all on time, very good service
23/06/13
Smooth transaction and delivery, thanks
23/06/13
A clearer way for the recipient (rather than the sender) to track their goods.
23/06/13
Always great service, many thanks!!!!!!!!!
23/06/13
you came when you said you would and delivered on time - and all for a great price.
23/06/13
No comment left by this customer.
23/06/13
All ok except it said the parcel was out for "re-delivery" on the second day after collection, a "first delivery attempt" was not made.
23/06/13
Worked flawlessly
23/06/13
had two velux pickup (ebay) no damage. and the courier was very go
22/06/13
Great service
22/06/13
sending email with collection label to both sender & receiver would have been very helpful
22/06/13
tracking is appalling
22/06/13
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