We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
Excellent service thanks - I will continue to use Parcel Monkey
10/02/14
well done, parcelmonkey1
10/02/14
Poor communication
10/02/14
that was the first and the last time when I've used your service
10/02/14
no comment
10/02/14
Very good service, good value. Actually quite surprised, expected there to be problems, but all excellent.
10/02/14
Waited in 3 x full days for Courier to collect. After being told lies about vans broken down & other lies. Poor service
10/02/14
fabulous
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
very good
10/02/14
All good , no problems !!
10/02/14
First time parcel monkey have been less than perfect for me... missed collection by Nightfreight tho they did turnup next day.
10/02/14
didnt collect my item so piss poor
10/02/14
not much to say realy booked online man picked up and was polite very happy with service
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
Excellent service has improved dramatically over last 12 months
10/02/14
As usual a great service. Easy to use website and reliable pickup of parcels.No negative comments.
10/02/14
I specified the parcel should have been handled with care. I received damaged box and items inside, luckily only cosmetic.
10/02/14
Pick up on time parcel delivered intact and on time would use your company again.
10/02/14
No comment left by this customer.
10/02/14
quick track able and priced well.Spot on thanks
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
so far alls gone well
10/02/14
Superb, excellent and simply 100% professional
10/02/14
No comment left by this customer.
10/02/14
Faultless service
10/02/14
The parcel was not collected and I had to take it to their depot.
10/02/14
The prices on offer are excellent value for money. I sent a heavy item for half the price I normally pay, at twice the speed. Bargain!
10/02/14
As I currently work for City Link and deliver and collect on behalf of Parcel Monkey. How about a discount for City Link employees?
10/02/14
No comment left by this customer.
10/02/14
Went like a dream all happened as promised unlike another parcel service I used recently which was a disaster
10/02/14
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